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Mercedes-Benz of Oakland

  • Mercedes-Benz Dealer in Oakland
  • Closed
  • 4.6
    (1930)
Mercedes-Benz of Oakland
Reviews
4.6 out of 5
(1,930 reviews)
4.6
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Anita Tsai
a month ago
Mercedes-Benz of Oakland made leasing my new GLB an incredibly smooth process. They handled delivery right to me and took back my old EQB, saving me a trip entirely. From identifying the vehicle to having it in my driveway took less than 12 hours—top-notch service! Highly recommend them for hassle-free leasing. My rep is Jason.
D Hamilton
2 months ago
This has been my Mercedes-Benz home for over 20 years. They have taking care of all my cars in a very professional manner and I will continue to purchase and have my cars serviced at this location. Love these guys.
Jacopo Montalenti
3 months ago
We had a wonderful experience. My wife isn't easy to please, and I had to go a long way convincing her to get the car. The staff was there the whole time to make it easier for me and to help! We really appreciate Francisco and his patience Not sure why they ask to add a photo but here a photo of my cat! Same color as the car!
Miranda Y.
4 months ago
We just bought a brand new GLC coupe at Mercedes-Benz of Oakland, and it was an amazing experience!! Jason did a fantastic job helping us. He was sincere, honest, efficient, and super competent. Ken did a great job helping us get extended warranty and pre-paid maintenance service. I highly recommend Mercedes Benz of Oakland! I LOVE my new car! If you want a great deal, go to Mercedes-Benz of Oakland!
James Miller
4 weeks ago
Nick gave great customer service! I have taken 2 of my vehicles to him and was given great care with both. He is very detailed on work that needs to be done and always makes sure I am pleased. I will continue to take my vehicles to him! Because of his expertise and great service!! He’s very much appreciated.
Lashay JO
a month ago
ROEMY, WILL, and MICHAEL yall know I love yall right? Now I would yell about how this wasn’t a deal, but for what it’s worth, it was a deal. I have a new car and it’s beautiful. Will is the sales manager and he’s a very professional and well spoken man. He sent out an email about some goals of the business, I reached out, set an appointment and he got the fantastic 5 to help me. Let me tell yall something, these three men is a better duo than destiny child, Jackson 5, whatever duo you can name, they’ll top it okay? Check the fellas out, top tier service, professional, playful, bargaining, I mean you name it, it happened. Thanks guys. Appreciate yall. Mercedes Benz of Oakland one LOVEEEEEE, virtual hugs
Jeana
2 months ago
I had an absolutely amazing experience purchasing my 2025 CLA 250, and I can’t say enough good things about my salesman, Rome. From start to finish, he was professional, knowledgeable, and truly in tune with what I was looking for. I never once felt pressured, it honestly felt like I was talking to someone who genuinely cared about helping me make the right decision and about the car he was selling. He made my transition into luxury seamless, and since this is my first Mercedes, that meant a lot to me. I’ll definitely be back in a couple of years to upgrade, and I’ll be asking for Rome again. This car was a birthday gift to myself for turning 40, and the entire team made the experience feel special. The manager, Mike (if I’m not mistaken), came over to greet me and was great and very welcoming. The finance manager, Ken was also extremely helpful and made everything easy to understand and stress-free. Even the gentleman sitting next to Rome was very kind and welcoming. Honestly, the whole staff was friendly, professional, and respectful. I didn’t feel like “just another sale” when I walked in , I felt valued as a customer, and that goes a long way. Thank you all for making this such a positive and memorable experience. I’m loving my new car and I’m so glad I chose to purchase here!
Xiang Li
5 months ago
My sales Rome is so nice, professional and efficient for helping us purchase this beautiful car. He can really help you to get what you want(car+price). He is also willing to take time for answering any questions we have regarding the car and price. It is so worthy to drive 50 minutes to come. He is also helping us to answer any questions we have after purchasing the vehicle. Very responsible and professional! Also the manager helped us to finish the paper and documents is also very friendly and efficient. Overall, the whole experience at here is soooo good! The staffs who helped with us are very nice, professional and efficient! Very recommended this place to buy your Mercedes Benz
Jamie Peters
4 months ago
I definitely experienced professional, kind and efficient interactions with all of the salespeople and service department. The used car I purchased had some damage to the rear bumper and they kindly repaired it for me along with offering a loaner car in the meantime. Very impressed Thank you Mercedes Benz of Oakland
Ranjana Chaudhary
6 months ago
I recently leased a 2026 GLC 350e from Mercedes-Benz of Oakland, and the whole experience was outstanding. Francisco was my Sales/Leasing Agent, and he truly went above and beyond to make this process seamless. From the very beginning, he kept me updated on the transit status of my car and made sure I felt informed every step of the way. When the car finally arrived, he stayed almost 3 hours past closing time to walk me through all the features and ensure my Big Day felt special. That level of dedication really stood out. It’s now been a week since I’ve been driving my new car, and Francisco has continued to be available over the phone to answer any questions I’ve had. His professionalism, attention to detail, and genuine care made this one of the best car-leasing experiences I’ve ever had. Thank you, Francisco, for the top-quality service — I’m already looking forward to a long-term relationship with MB Oakland!
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