Memento Florist & Plant Store

We did a flower crown workshop with Vicky for my sister's hen party and it was an absolutely fantastic experience! Vicky was such a great teacher, so pleasant and funny and we loved our flower crowns; they looked so well! 100% recommend, great value for money 💖

Edited update: Although our experience wasn’t great, the customer service team acknowledged that the workshop didn’t meet expectations. They addressed the issue by dressing the wreaths appropriately to better reflect the cost of the workshop and followed up by offering a free workshop in the new year, which I think is commendable, which is very much appreciated – Extremely Disappointing and Not Worth the £75 I attended the wreath-making workshop at Memento Flower Shop and can honestly say it was nowhere near value for money. For £75, I expected quality materials and professional guidance. Instead, the wreath base was already pre-made, and the only foliage provided was eucalyptus, along with a tiny bag containing a few dried orange slices whole oranges and cones. No berries, no festive colours, nothing to justify the price. The session was dragged out to over 2 hours with poor coordination. Had it not been for people who’d attended previous workshops and knew what to do, the whole thing would have completely fallen apart. Even worse, two people cut their fingers during the workshop, and the “coordinator” clearly had no idea how to handle it. They panicked, handed out blue roll, and then had to ring someone to bring plasters. A basic first aid kit and accident book are legal requirements for paid public events, which made me seriously question whether they even have proper public liability insurance. The facilities were absolutely unacceptable. Not the nice flower shop that was initially advertised. The toilets were a health hazard, with no working lights—people had to use torches just to see. The door wouldn’t even close properly. Overall, this workshop felt like nothing more than a cash grab with zero professionalism, zero preparation, and zero value for money. I left feeling completely disgusted and disappointed. I would not recommend this to anyone.

I dropped in for a small gift and ended up wanting to stay for much longer. It is a beautiful shop and makes you want to fill your home with plants! It is beautifully laid out and has lots of little extras to look at as you walk around.

What an absolute hidden gem. All I want to say is that I've never felt so welcomed into a shop in all my life. A beautifully decorated shop and lovely vibes. The two women working greeted me so warmly and were extremely kind and helpful. One of the girls went out of her way to show me all the different flowers and helped me buy a gift for a family member. Right down to getting me a card and a bag so I could carry everything out safely from the rain. They were even kind to my little boy while I was browsing. Highly highly recommend 😊

Attended a flower crown hen party activity at Memento with Jill, what an absolutely fabulous time we had. Jill was incredible, the setup was so well done and she was the most welcoming host. We entered with zero skills and felt we left like pros following Jill's careful instructions. A lovely touch was a welcome note on a blackboard for our lovely hen! Highly recommended!

We did a flower crown making class with Vicky and had such a fun time! She was very good at teaching us what to do and we all left with beautiful crowns we were all very proud of! There was such a fun vibe and Vicky got along with us all so well it was a lovely night

I discovered Memento when we received the most amazing floral arrangements for our mother’s funeral. After the funeral I used memento to send flowers to friends. I cannot tell you how happy I and the recipients were with the arrangements. The girl who took my order took so much time to get it right and even Sourced the flowers I asked for. Amazing service ! If you want amazing, fresh flowers look no further. I will definitely use them again Keep up the good work Memento Thank you

Would highly recommend 10/10! Im obsessed with my purchases and so impressed with how they were delivered so carefully all nicely packaged in bubble wrap. Delivered in perfect condition! I would advise that you look at the dimensions before ordering just so you are aware of the size of your plant. I did this before ordering and all plants came as described - which is perfect :) Thanks again Memento!

I had bought a Monstera from Memento about 3 years ago and it had been growing incredibly well with absolutely no fuss. I had noticed some leaves yellowing a couple weeks back and was wondering if there was something wrong with the roots. As it had gotten too big I brought my monstera into the shop to be cared for. Ryan called me to assure me that it was perfectly fine, and only needed a repot. I completely trusted Ryan to do this service and left the plant at the shop for about 2 weeks. When it had come back to me, it was completely different. Majority of the aerial roots were so damaged they had to be cut off completely as they were rotting on the plant. Ryan assured me the leaves curling will amend itself after a water. After several days since watering and in the same spot it had been in for YEARS, the leaves have only been worsening. Theyre curling more than ever, leaves feel thinner than before, mottled black and brown spots all over the plants that were not there before. Leaves are yellowing at a vastly quicker rate than before i brought it in. The first photo is before i brought the plant into the shop, and the next 2 are what was returned to me! Completely unacceptable, and I’m utterly devastated. This plant meant so so much to me, it’d be so lovingly cared for the last several years. I’ve been wrecked on the floor sobbing for the last couple days as I regret every aspect of this repot service. I would have been much better leaving it as is. I really cannot recommend this shop anymore, not after this. Im beyond crushed.

Really poor website. We ordered a wreath for over £100 that looked nothing like the pictures on the website or the order confirmation. When I complained they said that the pictures were from a different wreath that was not available. They have a knowledged that I would have had no way of knowing it was a different wreath but will not collect the incorrect item. I do not live in Belfast so it is not easy for me to return the item myself, that is why I paid for delivery in the first place. It wouldn't be so bad if the wreath looked good but it looks like it was thrown together in a hurry by someone inexperienced. It's such a shame. We will not be ordering again as the website cannot be trusted.