Memento Florist & Plant Store

I dropped in for a small gift and ended up wanting to stay for much longer. It is a beautiful shop and makes you want to fill your home with plants! It is beautifully laid out and has lots of little extras to look at as you walk around.

Really poor website. We ordered a wreath for over £100 that looked nothing like the pictures on the website or the order confirmation. When I complained they said that the pictures were from a different wreath that was not available. They have a knowledged that I would have had no way of knowing it was a different wreath but will not collect the incorrect item. I do not live in Belfast so it is not easy for me to return the item myself, that is why I paid for delivery in the first place. It wouldn't be so bad if the wreath looked good but it looks like it was thrown together in a hurry by someone inexperienced. It's such a shame. We will not be ordering again as the website cannot be trusted.

The most beautiful flowers!!! Best florist I’ve experienced in NI. Stunning posy pictured

Edited update: Although our experience wasn’t great, the customer service team acknowledged that the workshop didn’t meet expectations. They addressed the issue by dressing the wreaths appropriately to better reflect the cost of the workshop and followed up by offering a free workshop in the new year, which I think is commendable, which is very much appreciated – Extremely Disappointing and Not Worth the £75 I attended the wreath-making workshop at Memento Flower Shop and can honestly say it was nowhere near value for money. For £75, I expected quality materials and professional guidance. Instead, the wreath base was already pre-made, and the only foliage provided was eucalyptus, along with a tiny bag containing a few dried orange slices whole oranges and cones. No berries, no festive colours, nothing to justify the price. The session was dragged out to over 2 hours with poor coordination. Had it not been for people who’d attended previous workshops and knew what to do, the whole thing would have completely fallen apart. Even worse, two people cut their fingers during the workshop, and the “coordinator” clearly had no idea how to handle it. They panicked, handed out blue roll, and then had to ring someone to bring plasters. A basic first aid kit and accident book are legal requirements for paid public events, which made me seriously question whether they even have proper public liability insurance. The facilities were absolutely unacceptable. Not the nice flower shop that was initially advertised. The toilets were a health hazard, with no working lights—people had to use torches just to see. The door wouldn’t even close properly. Overall, this workshop felt like nothing more than a cash grab with zero professionalism, zero preparation, and zero value for money. I left feeling completely disgusted and disappointed. I would not recommend this to anyone.

I discovered Memento when we received the most amazing floral arrangements for our mother’s funeral. After the funeral I used memento to send flowers to friends. I cannot tell you how happy I and the recipients were with the arrangements. The girl who took my order took so much time to get it right and even Sourced the flowers I asked for. Amazing service ! If you want amazing, fresh flowers look no further. I will definitely use them again Keep up the good work Memento Thank you

Would highly recommend 10/10! Im obsessed with my purchases and so impressed with how they were delivered so carefully all nicely packaged in bubble wrap. Delivered in perfect condition! I would advise that you look at the dimensions before ordering just so you are aware of the size of your plant. I did this before ordering and all plants came as described - which is perfect :) Thanks again Memento!

I had bought a Monstera from Memento about 3 years ago and it had been growing incredibly well with absolutely no fuss. I had noticed some leaves yellowing a couple weeks back and was wondering if there was something wrong with the roots. As it had gotten too big I brought my monstera into the shop to be cared for. Ryan called me to assure me that it was perfectly fine, and only needed a repot. I completely trusted Ryan to do this service and left the plant at the shop for about 2 weeks. When it had come back to me, it was completely different. Majority of the aerial roots were so damaged they had to be cut off completely as they were rotting on the plant. Ryan assured me the leaves curling will amend itself after a water. After several days since watering and in the same spot it had been in for YEARS, the leaves have only been worsening. Theyre curling more than ever, leaves feel thinner than before, mottled black and brown spots all over the plants that were not there before. Leaves are yellowing at a vastly quicker rate than before i brought it in. The first photo is before i brought the plant into the shop, and the next 2 are what was returned to me! Completely unacceptable, and I’m utterly devastated. This plant meant so so much to me, it’d be so lovingly cared for the last several years. I’ve been wrecked on the floor sobbing for the last couple days as I regret every aspect of this repot service. I would have been much better leaving it as is. I really cannot recommend this shop anymore, not after this. Im beyond crushed.

Nicest flower shop in belfast. Only complaint is 90% of my plants were not watered. Staff was very accommodating and went above and beyond.

This is a beautiful florists. I've ordered from overseas quite a few times and the recipient of the flowers has never been disappointed, they were impressed by how long the flowers have lasted. I love that the arrangements are a bit different. Was a treat to visit in real life! So many wonderful plants and succulents in store along with plant related books and posters. If I lived in belfast I'd spend a lot of money here😆🌱💐🌻🪴

Really beautiful plant shop. Sells all sorts of plants and pots aswell as flowers and various gift ideas and cards for all occasions. Really helpful staff and they offer online purchases and delivery!