Meineke Car Care Center

The customer service was professional, polite, and courteous throughout the visit. They assessed my vehicle and determined the warning light was a false positive. Photos were provided for confirmation. I wasn't charged for my visit. I initially went in considering brake pad replacement, but I left with a strong sense of trust. As a woman, it can be challenging to find mechanics you feel confident are being honest. This experience was reassuring, and I will certainly come back to actually have the car serviced when the time comes.

We took our 2019 Chevy Colorado to Meineke to have our oil changed and to find our oil leak. Meineke said they changed our oil and filter. When we left there, it was still leaking oil so we took it to the Chevy dealership. upon further inspection, they saw that the oil filter had not been changed and the seal At the top of our oil filter was broken in half and that’s where our oil was blowing out. Obviously, Meineke did not change our oil filter, but charged us for it. Complete dishonesty! Here is a photo of the filter cap in the seal Cleary 🥰 sticking out of it. Have they done their job they would have. Saved me over $200 at the dealership. A simple new filter job would have solved the oil leak. The only reason they got a one star was for the price. I guess you get what you pay for.