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Meineke Car Care Center

  • Auto Repair Shop in Sparks
  • Open now
  • 4.5
    (792)
Meineke Car Care Center
Reviews
4.5 out of 5
(792 reviews)
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Victoria
4 months ago
We were in a pinch and Lisandro (and John) were absolute champs! They provided professional, friendly, and reliable service when our RV air conditioning broke down. Our Canadian rental proved tricky to diagnose and repair, but they were extremely knowledgeable, patient, and thorough while troubleshooting and even guiding us through calls with the rental company. Lisandro took the time to answer all our questions and explain what was happening, which we really appreciated. If you’re looking for a trustworthy, efficient, and customer-focused service centre, this is the place to go.
Marco Monreal
5 months ago
Forgot too share this when the incident happened, but do have photos to back up my review. I always come to this shop as they do good work as they have changed my radiator and fixed an oil leak before but ON July 7th I went in too get a simple oil change as a returning customer. At 12:30 Joseph at the front desk was super respectful and helpful but the problem came when I picked up the car as soon as I drove off my cars break system was not functioning causing the slip disc light too turn on and not allow the car too accelerate. I immediately turned back and confronted the mechanic who “changed my oil” he got defensive and I insisted he drove my vehicle since he didn’t know what I was talking about. After he drove my vehicle his attitude went from passive aggressive to worried as he insisted he only changed the oil and that maybe it was like that before I came in and even insisting it was the “clutch “ (Which is not true any other person Knows when a clutch is out.) Joseph was really helpful and insisted I waited until after the next car was done so they can take a second look. I had no time as I had work and had too leave. I thought maybe he was right and it was just a coincidence. As I’m driving to work with All my brake and track system off(VDC). The dash lights up( as seen in pictures with time stamps ) then I get a call from Joesph at meineke stating that the mechanic “accidentally”rotated my tires and if I can come back. I understand mistakes happen but why would the mechanic deny and say he only “changed the oil “. I went back the next day and Joseph apologized for the mechanic as he had nothing to say and they fixed everything . Used too trust this shop now will never go back. Below have all the proof and time stamps only leaving a 2 star for Joseph up front who was super helpful and respectful and made things right.
Jordan T
3 months ago
Not only are they open on Saturday, but they also allow you top drop off your car overnight and leave the keys for early service the following day (I promise its much less sketchy then it sounds!) They did a free general inspection, were super reasonable in pricing, AND had my car back to me 3 hours after they got my OK. Unironically one of the best shops in the city and hands down my favorite. Like, no hassle, no over charging, insanely fast service, didn't even insist on paying extra for a "tune up" just told me what they found and asked what I wanted. 100/10
Sunny Fajardo
5 months ago
*Subject: Perfect Oil Change for My Alfa Romeo - Fair Price & Fast!** **Rating: ⭐⭐⭐⭐⭐ (5 Stars)** As an Alfa Romeo owner, I'm used to service visits being expensive and sometimes taking longer. That's why I was so pleasantly surprised by my recent oil change at Meineke! I brought in my Alfa Romeo, expecting the usual premium, but they provided **exceptional value**. Not only did the staff handle my specialty vehicle professionally and efficiently, but they also completed the oil change **remarkably quickly** – ready exactly when promised. Most importantly, the **price was completely fair**, significantly better than I anticipated for an Alfa service. There was zero attempt to inflate the cost just because of the brand. The work itself was top-notch – my car is running smoothly. Communication was clear, the facility was clean, and there was absolutely no pressure for unnecessary extras. They simply focused on doing a great job at a reasonable price, quickly. If you drive a vehicle that typically demands higher service costs (like an Alfa!), I highly recommend this Meineke. They proved you can get fast, professional, and **fairly priced** quality work without the premium brand tax. I will definitely be back!
Reyes mcelmurry
3 months ago
We were stuck with coolant leak and needing to drive to Seattle and be back for work the next day. They helped us out quicker than expected and got us on the road just in time for us to make it. Highly recommend and the the lead that day John was top notch and an exemplary guy.
Kristine Jackson (Krissy)
5 months ago
incredible service! i called prior to going to ask about oil changes and they were very pleasant over the phone. when i walked in i was met with a very welcoming personality. Normally I feel uneasy going to auto shops just because i feel women are taken advantage of sometimes, but they communicated everything clearly and made sure i understood. Werent too pushy about anything either! He also recommended some really good food so I'll give him props for that too. if i lived in northern NV i would definitely come back for my next oil change! Both of the guys at the desk were great and very nice
Rhonda “Sugargirl” Rich
4 months ago
Tried locating someone to fix my 350Z asap! We definitely took it to the right place, the store Mgr was so nice & friendly, they were the cheapest in town. They were very helpful and answered all of my questions honestly. I will definitely come back if I need anymore services. THANK YOU!
Erika Johnstone
5 months ago
Joseph was extremely helpful and kind. Took my car in the AC was not working. Let us know how much it would cost to have it diagnosed and how much it would cost for different services if they were to find out outcome. Fair prices as well. I don’t even think it was there for 2 1/2 ~ 3 hours it was done! AC is running great thank you all very much. Will definitely be back for other services.
Melissa Barajas
2 months ago
VERY UNPROFESSIONAL DO NOT TRUST This Location!!!. I called to make an appointment on monday and they scheduled me in on Wednesday. I came in on Wednesday and they told me they were not taking in any appointments. What a waste of time, completely unprofessional. Do not tell customers you can see them, then send a confirmation text only to show up in person and not take them. Will definitely not return and will not recommend!
Vix UserID
3 months ago
John, the manager at Meineke really is a people person. Of course he knows how to run his shop, especially after so many years here, but his genuine character comes through strongly. He is a straight shooter. No BS. I respect honesty !
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