Meineke Car Care Center

We were in a pinch and Lisandro (and John) were absolute champs! They provided professional, friendly, and reliable service when our RV air conditioning broke down. Our Canadian rental proved tricky to diagnose and repair, but they were extremely knowledgeable, patient, and thorough while troubleshooting and even guiding us through calls with the rental company. Lisandro took the time to answer all our questions and explain what was happening, which we really appreciated. If you’re looking for a trustworthy, efficient, and customer-focused service centre, this is the place to go.

Forgot too share this when the incident happened, but do have photos to back up my review. I always come to this shop as they do good work as they have changed my radiator and fixed an oil leak before but ON July 7th I went in too get a simple oil change as a returning customer. At 12:30 Joseph at the front desk was super respectful and helpful but the problem came when I picked up the car as soon as I drove off my cars break system was not functioning causing the slip disc light too turn on and not allow the car too accelerate. I immediately turned back and confronted the mechanic who “changed my oil” he got defensive and I insisted he drove my vehicle since he didn’t know what I was talking about. After he drove my vehicle his attitude went from passive aggressive to worried as he insisted he only changed the oil and that maybe it was like that before I came in and even insisting it was the “clutch “ (Which is not true any other person Knows when a clutch is out.) Joseph was really helpful and insisted I waited until after the next car was done so they can take a second look. I had no time as I had work and had too leave. I thought maybe he was right and it was just a coincidence. As I’m driving to work with All my brake and track system off(VDC). The dash lights up( as seen in pictures with time stamps ) then I get a call from Joesph at meineke stating that the mechanic “accidentally”rotated my tires and if I can come back. I understand mistakes happen but why would the mechanic deny and say he only “changed the oil “. I went back the next day and Joseph apologized for the mechanic as he had nothing to say and they fixed everything . Used too trust this shop now will never go back. Below have all the proof and time stamps only leaving a 2 star for Joseph up front who was super helpful and respectful and made things right.