This company is dishonest and completely unprofessional. I clearly told the operator that I only needed my car opened and a simple key made — no fob. After dragging me through endless questions about my car and the key type, I was told a technician would call me with pricing.
When the technician, David S., called, he quoted me at most $150 plus a service charge. However, when he arrived, the price suddenly jumped to $185. He even asked if he could leave the key with my brother, who was working on a nearby car — which gave me the impression that the key was already being made.
I specifically told him to leave the key inside my car and that my husband, who was just around the corner, would meet him to pay. But when my husband arrived, David then claimed the $185 was only for unlocking the car — no key included. That’s blatant bait-and-switch and misleading at best.
This company thrives on confusing communication and hidden charges.
If you value honesty, integrity, and clear pricing, avoid this locksmith at all costs. Don’t waste your time or your money.