I had a very disappointing experience with this eye specialist in Ranchi. The lenses provided to me were of poor quality — the coating started peeling off on its own, which severely affected clarity and vision. It is of no use to me now. When I approached the clinic for correction, my issue was not resolved.
I later learned that similar complaints had been raised by other customers, and the hospital has since discontinued the association with the lens supplier (Ben Franklin). However, my problem remains unaddressed till date despite repeated follow-ups.
I expected more professionalism and accountability from a reputed eye hospital. Patients trust doctors for proper guidance and quality products, and I hope such issues are taken seriously in the future and also for my case.
I request the doctor to kindly look into the matter and resolve it at the earliest.