I was very pleased with my experience with Robbie and his crew. Nowadays most of the roofing companies are using the same laborers for their roof jobs and most of them do a great job. So for me, it really comes down to the owner and how they treat their customers. Robbie came right out as promised for the estimate when it was scheduled (I had a couple not even show up after scheduling), he sent an automated quote right away and was very competitive with his pricing. Although he wasn't my lowest bid (or highest) , I decided to go with him because I try to support local businesses and he showed he wanted to earn my business. I'm happy to say that I was proven to be correct on my decision. There was a small item that I requested be completed on the roofing that was missed due to a miscommunication between Robbie and his job leader on my project. By the time I got home and saw the roof, it was completed and they were cleaning up. I texted Robbie and told him about the missed detail, but told him that I was okay with it because the job was so well done. It wasn't 10 minutes later that he called and said he was taking full responsibility for the misstep and it would be corrected. Even though I gave him the opportunity to "let it go" he had his guys go back and fix it. It cost them 2 or 3 hours and some additional material costs, but they reworked it exactly as I had asked. There's not many companies out there that would have done that. So I'm having him do a second roof on our other home and recommending him for any roofing projects π.