Matheson Heating Air Plumbing

This experience could've been bad, but Mattheson made it seamless! My heat went out on a Sunday afternoon. Scheduled an appointment to have my furnace repaired. A gentleman put on some show guards and took a look, and advised me that it was one of my heating coils that went bad. He gave me en estimate to replace it, but wanted a second option. He did recommend a person come out and give me a quote on a new furnace. Rich came out and asked me a few questions like square footage, thermostat, etc. He then gave me a proposal with 4 options. He advised me of the pros and cons of each option. For me there were two options that wouldn't be compatible with my Nest Learning Thermostat Gen 4. He also compared the options with what I had currently. He was very friendly and knowledgeable as well as patient with my questions. I experienced finance issues and Rich was able to help with a plan B and was approved. He was at another customer's home after mine and was able to drop off a space heater to use until my furnace could get installed. I then had 2 professional installers (I apologize but I can't remember their names or the person who came to inspect my furnace.) come in and prepped me for what to expect while they install my new furnace. They put on show guards and immediately layed floor protectors. It took less than 4 hours to tear down and remove the old, and install the new one. After they were finished they showed me the furnace, my whole home humidifier (which already existed, but it now could be controlled by the thermostat! ) thermostat and it's features, and how to connect it with the app. They advised me next steps that Rich will take care of like the rebates for example. The whole process was stress free and well worth the wait. I highly recommend Mattheson Heating, Air, & Plumbing for all of your HVAC and plumbing needs!

We recently had Matheson Heating, Air and Plumbing replace our furnace, A/C, and water heater, and we couldn’t be happier with the experience. Kevin, Troy, and their team—Dakota, Dominick, Camden, and Mike M.—were outstanding. They completed the entire job in just one day and left our home neat and tidy, as clean as when they arrived. We also had Matheson return on a separate day to replace our water softener and sump pump, and to repair a leak at the T‑connection of an existing water line. Dakota and Dominick handled this second project, completing the work with the same professionalism, efficiency, and attention to detail we experienced the first time. Their craftsmanship and care for our home were once again exceptional. We are extremely satisfied with Matheson Heating, Air and Plumbing and the consistency of their service across multiple projects. Their crew has been friendly, courteous, and highly professional throughout the process. Their attention to detail and respect for our home make them a company we are truly confident recommending to anyone in need of top‑quality work.