Had my windscreen replaced last week by one of their installers, to my surprise He had not installed the plastic trim around the rear view mirror and it was because He had cracked the windscreen when installing the mirror, they confirmed this by never returning my phone calls and messages and ghosting me without once having a discussion about it, it's easy to be nice when things go well but as soon as you encounter a problem it shows your true character and poor customer service. STAY AWAY from this business!
In response to the below: You never contacted me back with a solution or offered a replacement and I never heard from the installer, the installer removed that trim piece not me. and your response to this negative feedback is your way of making me look bad instead of taking responsibility.