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Masterpoint Appliance Repair

  • Appliance Repair Service in Richmond
  • Open now
  • 4.9
    (442)
Masterpoint Appliance Repair
Reviews
4.9 out of 5
(442 reviews)
4.9
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Tariyel Ismayilov
5 months ago
Hasan is a true professional who clearly knows his craft. He pays attention to detail, works efficiently, and delivers high-quality results. Communication was smooth, and everything was completed on time. I’m very satisfied and would definitely recommend Hasan to other
Jesus Rangel
2 months ago
Ivan serviced my Whirlpool dryer and asked me to leave a review. He said he replaced all four rollers to fix a high‑pitch noise, but the noise returned and required a second visit. The issue still wasn’t resolved, so I had an independent technician inspect it. They found the rollers hadn’t been fully addressed and needed proper replacement and cleaning. After that, the dryer ran smoothly with no noise.Nothing personal — just consider who you call for service, and always get a second opinion before agreeing to any repair.
Kathie Gibson
3 months ago
Elvin was great! He’s professional, neat and extremely knowledgeable. He fixed my dryer in a timely manner. Pricing is fair. He gives you a quote upfront and doesn’t charge for the diagnostics. Highly recommended and will be my go to guy for future repairs.
Paolo Diaz
4 months ago
Jay did a great job putting back to life our dishwasher. He was very patient with troubleshooting and explained to me what might problems be. I did not regret choosing this company to fix my dishwasher. Will definitely consider them again if i have problems with my appliances. Highly recommended!⭐️⭐️⭐️⭐️⭐️
Sandy Johnson
3 months ago
Elvin was here promptly and ready to fix our 25 year old Thermador Freezer. He was VERY professional and a pleasure to have in our home. He took care of the issue in short order and was very reasonable with pricing. When it needs service again there is no question who we will call.
Kyndall Sailer
a month ago
Jay was here within an hour, professional, quick, and eager to help. He cleaned our dryer from top to bottom. It is still having trouble drying but may be beyond repair. I texted today with follow up questions and he responded quickly with an additional suggestion. We will try them and reach back out if needed. Thanks Jay!
Afgan Huseynov
5 months ago
I’m very satisfied with the dishwasher repair service. The technician quickly diagnosed the issue and fixed it efficiently. He worked in a clean and professional manner and explained everything clearly. After the repair, the dishwasher is running perfectly—quieter and more effective than before. He arrived on time, offered a fair price, and overall provided excellent service. I would definitely use this service again and highly recommend it to others.👍🏻
Sabina Ismayilova
11 months ago
Excellent service! My dryer stopped heating, and the technician arrived quickly. They were professional, knowledgeable, and fixed the problem efficiently. Everything was explained clearly, and now my dryer works perfectly. Highly recommend for anyone needing reliable and fast appliance repair!
Yasmin Garcia
2 months ago
Elvin was fast and knew the problem right away! Got the job done in less than an hour. He was really knowledgeable and helpful. Definitely recommend!
Marlene Engel
11 months ago
Elvin was very quick to come out and look at my dryer after it started making a grinding sound. Apparently I had to replace the motor to the dryer completely. He was upfront about the pricing and finished the job in the timeframe that was promised. Highly recommend!!
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