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Masterpoint Appliance Repair

  • Appliance Repair Service in Richmond
  • Open now
  • 4.9
    (432)
Masterpoint Appliance Repair
Reviews
4.9 out of 5
(432 reviews)
4.9
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Tariyel Ismayilov
2 months ago
Hasan is a true professional who clearly knows his craft. He pays attention to detail, works efficiently, and delivers high-quality results. Communication was smooth, and everything was completed on time. I’m very satisfied and would definitely recommend Hasan to other
Marlene Engel
8 months ago
Elvin was very quick to come out and look at my dryer after it started making a grinding sound. Apparently I had to replace the motor to the dryer completely. He was upfront about the pricing and finished the job in the timeframe that was promised. Highly recommend!!
Joshua Patton
5 months ago
Elvin was great. I called around 10 am about a dryer needing repair due to no heat. He communicated that he could come by 12 PM and showed up on time ready to repair the dryer. He finished very quickly and gave a great price. Thanks for the help Elvin, much appreciated.
Paolo Diaz
a month ago
Jay did a great job putting back to life our dishwasher. He was very patient with troubleshooting and explained to me what might problems be. I did not regret choosing this company to fix my dishwasher. Will definitely consider them again if i have problems with my appliances. Highly recommended!⭐️⭐️⭐️⭐️⭐️
Marvin Rocha
8 months ago
Elvin was very fast and great communication. Fixed my LG dryer within the hour showed up earlier than time given, highly recommend. We are very pleased with their service
Afgan Huseynov
2 months ago
I’m very satisfied with the dishwasher repair service. The technician quickly diagnosed the issue and fixed it efficiently. He worked in a clean and professional manner and explained everything clearly. After the repair, the dishwasher is running perfectly—quieter and more effective than before. He arrived on time, offered a fair price, and overall provided excellent service. I would definitely use this service again and highly recommend it to others.👍🏻
nayri yakob
8 months ago
Excellent Service and Great Prices! I had a fantastic experience with Masterpoint Appliance Repair. Our oven suddenly stopped heating, and they diagnosed and fixed the problem quickly and professionally. The technician was knowledgeable, honest, and friendly — he explained everything clearly and completed the repair the same day. Best of all, the price was very reasonable compared to other companies I called. I highly recommend Masterpoint Appliance Repair to anyone looking for reliable and affordable service!
Tammie Stovall-Sander
4 months ago
We had an excellent experience with Masterpoint Appliance. They came out to work on our stove and made sure everything was safe, which was extremely important to us since we have an infant in the house and were very concerned about a potential gas leak. Elvin was incredibly professional, knowledgeable, and reassuring throughout the entire visit. He took the time to clearly explain what was going on, what our next steps should be, and made sure we felt confident that our home was safe before he left. We truly appreciated the care, communication, and attention to safety. I highly recommend Masterpoint Appliance—and especially Elvin—for anyone needing reliable and trustworthy appliance service
Kisa Williams
7 months ago
Elvin fixed my stove. He was highly knowledgeable and very fast. I will definitely be using this company again in the future.
Evelyn Stokes
5 months ago
Someone came out in a personal car and spent over an hour diagnosing the problem. He replaced a part butvthe part was bad . Ordered a new one and returned three days later. Over $450. Very nice man but I dont think he knew what he was doing as he was on the phone discussing most ofvthe time. 5 weeks later dishwasher not working. I called and left a message and no obe called back. I called again later in the afternoon and someone picked up not identifying as appliance repair. They said someone would call me back. I received a response the next day and someone came out and checked that it was not the part that was replaced but could be a different issue. They reset the computer and it is currently working.
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