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Masterpoint Appliance Repair

  • Appliance Repair Service in Richmond
  • Open now
  • 4.9
    (403)
Masterpoint Appliance Repair
Reviews
4.9 out of 5
(403 reviews)
4.9
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Marlene Engel
3 months ago
Elvin was very quick to come out and look at my dryer after it started making a grinding sound. Apparently I had to replace the motor to the dryer completely. He was upfront about the pricing and finished the job in the timeframe that was promised. Highly recommend!!
Sabina Ismayilova
4 months ago
Excellent service! My dryer stopped heating, and the technician arrived quickly. They were professional, knowledgeable, and fixed the problem efficiently. Everything was explained clearly, and now my dryer works perfectly. Highly recommend for anyone needing reliable and fast appliance repair!
Marvin Rocha
4 months ago
Elvin was very fast and great communication. Fixed my LG dryer within the hour showed up earlier than time given, highly recommend. We are very pleased with their service
Joshua Patton
a month ago
Elvin was great. I called around 10 am about a dryer needing repair due to no heat. He communicated that he could come by 12 PM and showed up on time ready to repair the dryer. He finished very quickly and gave a great price. Thanks for the help Elvin, much appreciated.
Evelyn Stokes
2 weeks ago
Someone came out in a personal car and spent over an hour diagnosing the problem. He replaced a part butvthe part was bad . Ordered a new one and returned three days later. Over $450. Very nice man but I dont think he knew what he was doing as he was on the phone discussing most ofvthe time. 5 weeks later dishwasher not working. I called and left a message and no obe called back. I called again later in the afternoon and someone picked up not identifying as appliance repair. They said someone would call me back. I received a response the next day and someone came out and checked that it was not the part that was replaced but could be a different issue. They reset the computer and it is currently working.
Rashad Azizov
4 months ago
I’ve used Masterpoint twice to fix two different appliances, and both times they did an excellent job. They arrived on time, explained everything clearly, and worked professionally. I definitely recommend them for any appliance repair.
Addison Kyles
3 months ago
Elvin is a life-saver! My dishwasher was acting up, and I couldn't figure out what was wrong. Elvin not only fixed the problem but also gave me tips on how to avoid future issues. His expertise is evident, and he worked efficiently. If you're looking for a reliable, skilled technician, Elvin is the one to call. Fantastic service. Highly recommended.
Shaun Sheppard
4 months ago
Awesome experience with Alvin!! He came out immediately and completed the repairs! I truly recommend him and his great customer service!
Tammy Price
3 months ago
I’ve been without a working oven since late October 2024, and after a long year of trying to get it fixed with various repairmen with no relief, Master Point Appliance Repair came in and saved the day!! The technician was able to diagnose the issue right away and quickly ordered the part needed to get my oven back up and running. Once the part arrived, the repair took less than 30 minutes. He was professional, polite, and clearly knew what he was doing. I’m so thankful to finally have my oven working again and I highly recommend Master Point Appliance Repair for fast, reliable, and professional service!
nayri yakob
3 months ago
Excellent Service and Great Prices! I had a fantastic experience with Masterpoint Appliance Repair. Our oven suddenly stopped heating, and they diagnosed and fixed the problem quickly and professionally. The technician was knowledgeable, honest, and friendly — he explained everything clearly and completed the repair the same day. Best of all, the price was very reasonable compared to other companies I called. I highly recommend Masterpoint Appliance Repair to anyone looking for reliable and affordable service!
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