MARYA TOWING

Called my roadside assistance and marya towing was the closest in the area. Cesar the driver called me to let me know he was on his way. Very professional and knows what he is doing. My box truck is 17ft and he was able to take it from perris to lake elsinore with no problem. Very cautious on the road given the height we were about 14 to 15ft tall.

Worst towing experience ❌ I now avoid this company, even if my insurance tries calling them in. The driver, Mohammed, would not listen to anything I’d request. I requested to not turn on the engine because of engine issues. EVEN before loading the car and during drop off, multiple times he attempts starting it after I repeatedly say not to. He kept doing it, even something in the engine had popped / blown. The tow truck also jolted my car back while loading it on, as if something in the towing line gave out for a second… Aside from that, very inaccurate ETAs. Sucks to leave a review like this, but this was just a crappy experience. Especially when the service provider would verbally disregard my request of leaving the car off…

Paid 389 for roadside assistance when my tire blew out. The whole thing took 2 hrs and they made me pay before any service was given. The whole thing seemed off with 4 different people from the company calling me asking me where I was and that someone was on the way. The technician was pleasant but that was the only nice thing out of all this. Never got a receipt even after I requested it and being told they would send me one.

This was a horrible experience do not recommend they canceled my towing because they said that I’ve never communicated with them even though I did. They gaslighted me and created a scenario of that never happened. Do not hire them they are unreliable

Horrible! 0 Stars! Unprofessional! Kept postponing my tow pick up hour after hour. They ended up taking 5 Hours to pick up my motorcycle. I called them for status and they told me they would call back with it. NO CALL BACK. I called 1.5 Hours later for an update and they put me on hold only to hang up on me. WORST TOW Company EVER! If you want them to show up 5 hours late and scratch your car or motorcycle pick them. I NEVER WILL, I’ll push it myself.

Actually needs zero stars, I requested towing from my insurance last night, Marya towing picked up my ticket and called me and asked for exact location I told them we were on a highway and gave them cross streets exactly how I entered with my insurance company. They told me it would be 30mins out, 15mins later they called back and stated they can’t make it as their tow truck broke down. I asked what I was I supposed to now, they stated I don’t know call your insurance. So at that point I needed to open up another ticket to request tow again, which thankfully the company that picked it up was only 15mins out came and towed my car home, next day I needed car towed to the shop and a new ticket was created this Marya towing picked up my ticket again and called me 4 times with different ETA. 1st -45mins, 2nd- 10mins, 3rd- 1hr, last call they stated they had 2 emergencies that it will take 2hrs-3hrs to get to us. These calls from them were made within 45mins. At this point I have already waited over 45 mins for them, I decided to just I call my insurance to redirect us to a different company as I didn’t want to deal with them anymore with all the different ETAs and calls from them. Worst tow company to deal with. Stay away! So many different excuses!!!

Got my truck towed to my house by Malik. He stayed in communication with me and let me know the status of my truck throughout the process. He was professional and treated my vehicle well. Thank you

Moe at Marya towing was on time and very professional. He towed my travel trailer 90 miles to the dealer for a repair when 5 other local tow business simply wouldn’t. These guys get the job done! 10 stars if I could.

Unreliable. Tried to get my mother-in-laws car towed. Originally told us 1 hour to 1:45 minutes. Called back after waiting 2 hour and was told they had an emergency call and they would be there within the hour. Waited another 1 and a half hours and still no show, no updates or anything. Called again and they said they would be there in 25 minutes but needed me to give them exact details of the location, car and license plate which were given in the beginning. Finally had to cancel because the guy on the phone could not understand or speak English well enough to be able to help us. Very disappointed.

This tow Truck co. Is completely unprofessional and Untrustworthy iI zelle him money for the tow and I was supposed to pay the insurance company per policy in order to get the rest of the money for the amount in full for tow i explained this to him and he hung up on me refusing to zelle me back the money and then tried to extort me for additional money threatening to not tow me leaving me stranded in the middle of nowhere OMG EVERYONE BE VERY CAUTIOUS😢