DO A FAVOUR TO YOURSELF, PLEASE AVOID THEM. I want to rate zero but no choice
I contacted them for my first property purchase. Initially, they seemed helpful, but communication quickly became extremely poor. They suddenly stopped responding, despite my repeated requests for proper quotes/license details, which I needed to verify before proceeding. I never received these.
Although the delay started over a weekend, which I understand, even once the weekday began there was still no proper response or follow-up. More concerning, they failed to provide any meaningful review or professional feedback on the property, even though other conveyancers quickly identified serious red flags that should have been flagged early at first go itself.
It felt like they were only interested in taking money, with no clear communication or professional guidance. Their approach seemed very casual, as if issues could be dealt with later, but as a customer, I expect transparency, timely responses, and proper advice to help make informed decisions. Unfortunately, that was completely lacking.