Professional repair of an LG WashTower washer and dryer in the premium Arrowood, Oceanside, CA area.
The customer contacted us because her LG washer had an ongoing problem with the drain pump. Previously, another company had repaired the LG washer and replaced the drain pump, but the installation was done incorrectly. Because of this improper installation, the unit developed a water leak, and warm water began collecting under the LG washer. The customer did not understand where the leak was coming from, as the machine appeared to be working.
When the issue continued, the customer tried to contact the previous company, but they stopped answering calls and never returned to fix the problem. She then contacted our team for professional service of her LG WashTower.
Our technician performed a full inspection of the LG washer and immediately identified that the drain pump was installed incorrectly and the seal was not properly secured. We removed the pump, reinstalled the drain pump according to manufacturer standards, tested the system, and completely eliminated the water leak.
We provided the customer with a warranty and assured her that our company takes full responsibility for every repair we perform. The entire service was completed quickly, and the LG WashTower washer and dryer is now operating safely and reliably.
We service brands:
Sub-Zero, Viking, Wolf, Thermador, KitchenAid, GE, Samsung, LG, Whirlpool, Maytag
Areas we serve:
Oceanside, Carlsbad, Vista, San Marcos
