Professional repair of a residential refrigerator in Alpine, CA.
The customer contacted us because even though the temperature inside the refrigerator looked normal, a large amount of ice and snow started building up at the bottom of the refrigerator compartment. Because of this ice buildup, two lower drawers could not open properly, and the customer was worried that the refrigerator was failing.
After a full inspection of the refrigerator, our technician discovered that the issue was caused by low refrigerant. In this type of refrigerator, when the refrigerant level becomes low, the cooling system starts working incorrectly. Instead of cooling evenly, the unit begins to freeze moisture around the evaporator area, and over time it turns part of the refrigerator into something similar to a freezer. This is why snow and ice started forming inside the refrigerator section.
We safely removed the ice, restored proper airflow, corrected the cooling system, and returned the refrigerator to normal operation. The drawers now open smoothly, and the temperature remains stable throughout the unit.
We also provided the customer with a special discount because he is a military service member. Our company truly appreciates military personnel and senior citizens, and we are always happy to support them.
We service brands:
Sub-Zero, Viking, Wolf, Thermador, KitchenAid, GE, Samsung, LG, Whirlpool, Maytag
Areas we serve:
Alpine, El Cajon, Lakeside, Santee, La Mesa
