Mark's Overhead Door Service

We had one of our three single-car garage doors replaced by Mark’s Overhead Door Service. We trusted the company and even paid in full weeks before installation. The installer only mentioned a possible color variation between the old and new doors, but never mentioned that ALL SALES ARE FINAL—and that phrase is not printed anywhere on the paperwork they sent for electronic signature. When the new door was installed, we immediately noticed that the style did not match our existing garage doors. I reported the issue right away and was told that upper management would meet to find a solution. A week later, they called back to say they had verbally told us this information, which is absolutely not true. Their only proposed solution was to offer a $125 discount if we replaced our other two garage doors, which is not a fair resolution. After more follow-up, I was told someone would contact us again, but it’s now been over two weeks with no response. We are very disappointed with how Mark’s Overhead Door Service has handled this situation. We expected honesty and accountability, but instead have been left frustrated and without a solution.

Had some damage to our double door. They couldn’t get the exact panel to replace. Settled on a new door and had a good experience with that. Came out a couple of times for adjustments. I had them replace a door years ago and did a fine job then, also.

Wow, very prompt and respectful of property. It was quite apparent my thechnition Charles is very knowledgeable. I really appreciated his attention to the details.

Mark's overhead DOOR is the BEST!! They came out to our home in a few hours. Everyone else told us they would be there in 2 days!! JEREMY our technician was AWESOME! HE diagnosed and fixed our door in 30 min.The price for the repair was CHEAPER than other companies. If your in need of a garage door repair call MARK'S!.. You won't be disappointed. The BEST IN TOPEKA HANDS DOWN!! WE are very pleased with them. And you will be to.

Great experience having them repair our door. The spring broke and they came right out and made a temporary repair, then came back to replace the springs when they came in.

Excellent experience working with this company, they installed a smaller shop door for me, serviced my residential doors and are repairing my large shop doors. Prices are extremely competitive and I’ve been happy with all the work they’ve done. Communication has been good, technicians were knowledgeable and polite. No complaints and will definitely call them again.

The whole process was very easy. Great price. The new door was up in a couple hours. A++ highly recommend

Highly recommend Mark's Overhead Door Service. The spring on my 30 year-old garage door broke, I called Mark's this morning and the tech came out this afternoon. He fixed it quickly and professionally. Five Stars *****

Mike and his apprentice Jayden came to my shops to adjust three 12x12 insulated garage doors. Mike was very knowledgeable and explained what was wrong with each door and the fix. Both men were very friendly and personable. They did lots of testing on each door before they left.

We were leaving for the weekend and Boom, huge garage door issue. Arm broke off the door. Door was severely bent/bowed in the center. No up, no down. Charles was there in less than an hour and had the problem fixed. He was a Wizard. Thanks Charles. Marks Door Service had a great employee and technician in him. Thanks again to all. Randy