10 things to know before having your car
repaired.
1. Your car is an investment, preserve its value and your safety by having it repaired professionally.
2. Never drive a car that could be unsafe because of damages, call us, we offer concierge services and will come to pick you up.
3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may choose to leave your car at our shop and ask that the insurance company inspect the car here.
4. You are not required to obtain more than one estimate or appraisal.
5. You the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular auto body repair shop.
6. Differences in repair estimates are common. A lower estimate may not include all the necessary work that is needed to perform a proper repair. If you are not sure why one estimate is different from another you’ve received, please ask us, we will be happy to show you what the differences are.
7. Choose a shop that has unibody repair equipment and has certified technicians, such as ASE and I-CAR.
8. Ask if the shop will be using genuine manufactured (OEM) replacement parts.
9. Ask if the shop offers a repair warranty.
10. Let us help you negotiate your claim with the insurance company.
