Despite the convenience of the service, I am extremely disappointed and appalled by my experiences here. On my first visit, my pillowcases were damaged by their tumble dryer. When I brought this to the owner’s attention via WhatsApp, they denied it, and I chose to overlook it since it was just pillowcases. I decided to give them another chance, but this time they misplaced my hoodie. The owner again denied any wrongdoing and sent me a disclaimer to avoid taking responsibility. Their handling of clothes is incredibly irresponsible, and they seem to have the audacity to deny everything as "practically impossible."