I had an appointment at 8:30 a.m., but it took me ten to fifteen minutes to get there, so I was a bit late. This was my second visit here in a while. My haircut went fine at first, but then, I think, another customer with an appointment at nine a.m. showed up. I told the stylist to trim a little more, but she seemed to be in a rush, didn't even finish my haircut, and kept telling me I was late. I now have a completely messed up hair. I mean, is this how you deal with your clients?