Couldn't wait to post this review. Throughout the buzz, I kept thinking this was the end, but Cesar kept going to ensure his meticulous work would be complete. I usually buzz my own head, but while visiting NYC, decided to treat myself to a shave. I was not disappointed. Two hot towel and one cold towel treatments. Head and shoulder massage. Such a smooth job. While in the chair, I was calculating how expensive it would be for me to fly back for Cesar's service. You live in the city....no brainier.