I brought my father there yesterday because he’s been in the hospital and he had a head of grey hair like Albert Einstein!
My Dad has Dementia and so I knew he may present as a difficult client. They set him up with Kelsy - Master Barber . . . only the very best for my Dad 🥰
Kelsy was beyond extraordinary. He put forth his best efforts to engage my Dad in conversation but not too much as to overwhelm him. He was so very mindful of his balance (he utilizes a walker) and took the utmost personal care of him. I was not only impressed, but extremely grateful that he was in such good hands.
I think my Dad’s last haircut from a salon was many years ago from “Nick” his old fashioned barber. He told me he only goes to Nick. I told him that Nick’s long retired Dad and at this venture, I’m thinking he may be cutting Angel’s 😇 hair only.
So despite the occasional cross look in my direction, my Dad had the experience and transformation of a lifetime. Kelsy took at least 10 years off my 88 year old father.
The cut was performed with such precision, framing his face in the coolest way, it was like he had his own personal Hollywood stylist.
Kelsy gave my father a beautiful clean shaven face without incident (which was no easy task as his beard was as wild and out of control as his Albert Einstein hair). He even trimmed his eyebrows so perfectly (I think that was a first for my Dad).
Kelsy then gingerly walked my Dad over to the sink and put forth a concerted effort, remained patient and just gave my Dad grace so that my he was able to recognize that he was in good hands as Kelsy guided him to lay back in the groove.
I was taken aback by Kelsy’s approach to do this after the cut to ensure my Dad’s comfort with regard to that “can’t wait to get home to take a shower and get all these little hairs off me”. That was a first!
While Kelsy had earned my trust within the first few minutes, he had my Dad with the “hot towel massage”.💆♂️. Then Kelsy fine tuned what I already thought was perfection.
Despite my Dad’s Dementia and his considerable cognitive decline, he asked me to allow him to “tip” Kelsy, but not before asking me over and over what I gave him and if it was enough.
The experience Kelsy gave my father for over an hour was priceless and forever memorable. My heartfelt thanks to you Kelsy 🥰
And, the exceptional service transcended beyond Kelsy. The girl at the front desk was so genuinely kind and got to my Dad’s sweet tooth by offering him some chocolates 🍫 and then recommended a wonderful place for us to get a bite to eat -and she was spot on. I told our waitress that the girl (whose name I remembered yesterday - my apologies) recommended the restaurant and it just was the perfect way to cap off our afternoon.
The ManCave at Waterside in Lakewood Ranch is so much more than an exceptional salon with talented artisans, they are genuinely beautiful people.
With deepest gratitude Kelsy et al . . . Jennifer