I am writing to share my absolutely positive experience with Major Pest Control Exterminators and would definitely recommend them.
This was my first experience with bed bugs, and I was quite anxious, especially due to having a strong allergic response to the bites.
From the moment I called, Ray immediately offered supportive energy, communicating, "We've got your back!" He carefully explained how the treatment functions and what to expect regarding the timeline. He also provided valuable context on bed bugs: Under ideal conditions, a bed bug can live for about 10 to 12 months, and their ability to survive without feeding allows them to endure for extended periods. Understanding the bed bug life cycle is key, as the entire process from egg to adult can take as little as 21 days in warm conditions with a steady food source.
I was fortunate that his colleague, Carl, was able to come the same day. Carl was also extremely kind and supportive, acknowledging the emotional component of finding out your home has bed bugs. He clearly explained the treatment timeline and expectations and was very respectful of my apartment while applying the treatment.
I am happy to report that after a month since the treatment, I have only been bitten once, and the situation is looking very positive that I am in the clear. Even so, Ray reassured me that he would be there to help should anything change.
100/100
Thank you and a shout out to Ray, Carl, and Joe!