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Made By Hand Crystals

  • Gift Shop in Trumbull
  • Closed
  • 4.7
    (3299)
Made By Hand Crystals
About
Wood Carvings and Crystals from around the World. Fair trade practices with Products such as tapestries, jewelry, Sage, incense , wood carvings and crystals.
Hours
Closed
Monday12:00 – 6:00 PM
Tuesday12:00 – 6:00 PM
Wednesday12:00 – 6:00 PM
Thursday12:00 – 6:00 PM
Friday12:00 – 6:00 PM
Saturday12:00 – 6:00 PM
Sunday12:00 – 6:00 PM
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot ·
Payments
Credit cards · Debit cards · NFC mobile payments · MasterCard ·
Location
5065 Main Street, Store #263, Trumbull, CT 06611, United States
Reviews
4.7 out of 5
(3,299 reviews)
4.7
5
4
3
2
1
Caffeinated and Lost
3 months ago
So we went or let me rephrase that tried to go in. I’m a big crystal collector so when I saw the shop I was like cool. I saw the sign at the door saying to wait so I peeked in cause I didn’t see anyone. Around the bend very slowly comes the owner. I say can we come mind you I’m right at the door and I walk with a cane. He looked me up and down and said can you wait back here till I call you in. Not one soul in the store then he had that look like he wanted to push my cane out of the way my husband noticed and said absolutely not waiting. The owner says I only want positive people in here. Ok not a person in there not one I have a cane so you’re going to make me walk back down to your red line and this guy needed a need a lesson in positivity because that’s the one thing this dude was not. I saw they do readings as a former reader who’s always refereeing clients out I would never recommend. Stay far away there are no positive vibes in the place. It’s a shame he must just enjoy spending top dollar for a collection he doesn’t want anyone to see or purchase from. Checking that off on my list of places. ---- Editing this post after the owner's response... I would like to smoke whatever the heck it is he is smoking because I have no idea what he is talking about the place was empty not a soul in there.. I'm not bashing just telling the truth and.. what the heck is he talking about waiting to get special care? when the very first interaction was RUDE.. smh.. I stand by my post stay away from this place..
iitssChriss
2 weeks ago
Could not come in, had me my mother and my little brother wait at the front claiming weekends are busy. There were about 2-3 people in this store. We wait, then the owner comes greets us and immediately says theres two rules, something about positivity and that we are not allowed to touch anything. Me and my mother look at him confused and my mother asks “so.. we cant touch anything? what if we wanted to feel a scarf or something” To which his reply, in a condescending tone was to look at me who was behind her person that actually asked the question “So what would you do if that were the case?” Excuse me? Ask this question to the person that asked you the question, even then you could reply with a simple “oh you can just call one of us over and we would be happy to assist you!” it is not that difficult. Your moto seems to be kindness but your version of kindness is to belittle and micro manage people and when they don’t appeal to your fake personality you passive aggressively asked “whats going on here?” like… whats going on is you were asked a question and responded poorly. You see people of color and take our way of speaking as aggression and negativity. Shame on you, genuinely. Your staff is POC, learn how to deal with people that speak in different ways. Because we are not going to conform to your stereotypical white “polite & kind” way of living to make you feel more comfortable. Judging by all the other reviews I saw when i first opened the reviews on google you have a habit of racial profiling and your replies are just as snarky and fake as your personality in person. 💜
About
Wood Carvings and Crystals from around the World. Fair trade practices with Products such as tapestries, jewelry, Sage, incense , wood carvings and crystals.
Hours
Closed
Monday12:00 – 6:00 PM
Tuesday12:00 – 6:00 PM
Wednesday12:00 – 6:00 PM
Thursday12:00 – 6:00 PM
Friday12:00 – 6:00 PM
Saturday12:00 – 6:00 PM
Sunday12:00 – 6:00 PM
Location
5065 Main Street, Store #263, Trumbull, CT 06611, United States
Insights
Accessibility
Wheelchair accessible entrance · Wheelchair accessible parking lot ·
Payments
Credit cards · Debit cards · NFC mobile payments · MasterCard ·
Reviews
4.7 out of 5
(3,299 reviews)
4.7
5
4
3
2
1
Caffeinated and Lost
3 months ago
So we went or let me rephrase that tried to go in. I’m a big crystal collector so when I saw the shop I was like cool. I saw the sign at the door saying to wait so I peeked in cause I didn’t see anyone. Around the bend very slowly comes the owner. I say can we come mind you I’m right at the door and I walk with a cane. He looked me up and down and said can you wait back here till I call you in. Not one soul in the store then he had that look like he wanted to push my cane out of the way my husband noticed and said absolutely not waiting. The owner says I only want positive people in here. Ok not a person in there not one I have a cane so you’re going to make me walk back down to your red line and this guy needed a need a lesson in positivity because that’s the one thing this dude was not. I saw they do readings as a former reader who’s always refereeing clients out I would never recommend. Stay far away there are no positive vibes in the place. It’s a shame he must just enjoy spending top dollar for a collection he doesn’t want anyone to see or purchase from. Checking that off on my list of places. ---- Editing this post after the owner's response... I would like to smoke whatever the heck it is he is smoking because I have no idea what he is talking about the place was empty not a soul in there.. I'm not bashing just telling the truth and.. what the heck is he talking about waiting to get special care? when the very first interaction was RUDE.. smh.. I stand by my post stay away from this place..
iitssChriss
2 weeks ago
Could not come in, had me my mother and my little brother wait at the front claiming weekends are busy. There were about 2-3 people in this store. We wait, then the owner comes greets us and immediately says theres two rules, something about positivity and that we are not allowed to touch anything. Me and my mother look at him confused and my mother asks “so.. we cant touch anything? what if we wanted to feel a scarf or something” To which his reply, in a condescending tone was to look at me who was behind her person that actually asked the question “So what would you do if that were the case?” Excuse me? Ask this question to the person that asked you the question, even then you could reply with a simple “oh you can just call one of us over and we would be happy to assist you!” it is not that difficult. Your moto seems to be kindness but your version of kindness is to belittle and micro manage people and when they don’t appeal to your fake personality you passive aggressively asked “whats going on here?” like… whats going on is you were asked a question and responded poorly. You see people of color and take our way of speaking as aggression and negativity. Shame on you, genuinely. Your staff is POC, learn how to deal with people that speak in different ways. Because we are not going to conform to your stereotypical white “polite & kind” way of living to make you feel more comfortable. Judging by all the other reviews I saw when i first opened the reviews on google you have a habit of racial profiling and your replies are just as snarky and fake as your personality in person. 💜
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