Could not come in, had me my mother and my little brother wait at the front claiming weekends are busy. There were about 2-3 people in this store. We wait, then the owner comes greets us and immediately says theres two rules, something about positivity and that we are not allowed to touch anything. Me and my mother look at him confused and my mother asks “so.. we cant touch anything? what if we wanted to feel a scarf or something” To which his reply, in a condescending tone was to look at me who was behind her person that actually asked the question “So what would you do if that were the case?” Excuse me? Ask this question to the person that asked you the question, even then you could reply with a simple “oh you can just call one of us over and we would be happy to assist you!” it is not that difficult. Your moto seems to be kindness but your version of kindness is to belittle and micro manage people and when they don’t appeal to your fake personality you passive aggressively asked “whats going on here?” like… whats going on is you were asked a question and responded poorly. You see people of color and take our way of speaking as aggression and negativity. Shame on you, genuinely. Your staff is POC, learn how to deal with people that speak in different ways. Because we are not going to conform to your stereotypical white “polite & kind” way of living to make you feel more comfortable. Judging by all the other reviews I saw when i first opened the reviews on google you have a habit of racial profiling and your replies are just as snarky and fake as your personality in person. 💜