Flat tires, dead batteries, punctures, running out of fuel, using incorrect fuel, misplacing your keys, or locking them inside the vehicle are all common occurrences that can be particularly stressful during a journey. Our 24/7 roadside assistance team is always on standby to provide support with tire inflation, tire replacements, fuel decontamination, jump-starts, emergency vehicle access, and vehicle repairs. Our experienced personnel arrive promptly, equipped with essential supplies such as drinking water, blankets, and, if fortunate, biscuits. Utilizing GPS tracking, our office staff can identify the nearest vehicle in our fleet, ensuring a swift response to your location.
In instances of fuel contamination, it is crucial to remove the keys from the ignition and refrain from starting the vehicle, as this may lead to additional damage. If it becomes necessary to relocate your vehicle prior to our arrival, please shift it into neutral and seek assistance to move it to a secure area. Your vehicle will need to be transported to a facility where the contaminated fuel can be properly drained and replaced. We are committed to responsible waste disposal to minimize environmental impact.
For emergency vehicle access, particularly in situations where keys have been inadvertently locked inside the car, a disclaimer must be signed before we can initiate our lockout service due to legal requirements. This process can be completed at the roadside and is typically quick.
