M.Wellness Pte Ltd

I did both my pre- and post-natal massages with this company and highly recommend them! Their house call service was such a blessing — everything was done at the comfort of my own home, and the therapists always maintained a clean and professional setup. The admin team was very responsive and flexible when it came to scheduling sessions around my needs, which made the whole experience smooth and stress-free. Each therapist was friendly, punctual, and attentive, and even though I had different therapists at times, the quality of massage was consistently excellent. The massages really helped alleviate aches and pains, and were so relaxing and rejuvenating — especially during the recovery period. Beyond just physical relief, each session felt like a mood booster, which I found so helpful during the post-natal phase. I truly believe pre- and post-natal massage is an essential part of the pregnancy journey, and I’m so glad I chose this team to support me through it, over the past 12 months! Highly recommend!

Tried their prenatal massage trial because I was having sciatica pain during my pregnancy and after the trial, I really enjoyed the session so I signed up the prenatal massage 6 sessions. The 6 sessions was not enough and ended up I took another 6 sessions of prenatal massage. After giving birth, I took their lactation massage package because I have a lot of milk clog problems and it really helps. I also took their post natal massage 15 sessions. I got assigned 4 different therapists and all are good and punctual. Booking appointment process is also easy and flexible. I really like all my massage sessions and always look forward. I will come back again when I have my 2nd baby. :)

To: Management / General Manager Date: December 20, 2025 SUBJECT: FORMAL COMPLAINT: Staff Misconduct and Repeated Service Failures I am writing to formally lodge a complaint regarding the unprofessional conduct of your staff member, Kirstine, concerning my appointment scheduled for today, December 20, 2025. The Contrast in Service Quality Before detailing my grievances, I want to emphasize that the therapist who performed the session was awesome. The quality of the actual treatment is the only reason I continue to visit. However, the management and planning side of your operations requires significant improvement, as the administrative experience today was unacceptable. Timeline of Events: Harassment to Reschedule: Kirstine contacted me multiple times leading up to this date, repeatedly trying to move my 2:00 PM slot. Despite my clear and consistent refusals, the pressure to change the time continued until the slot was eventually shifted to 2:30 PM–3:00 PM. False Assurances: After I rejected attempts to reschedule further to 3:30 PM, Kirstine explicitly promised that the 2:30 PM time would be honored and that she would not be late. Total Disregard for Punctuality: Despite her verbal guarantee, the appointment did not start on time. Unprofessional Blame-Shifting: Most concerning was the excuse provided for this failure in planning. It was suggested that the miscommunication occurred because the "staff does not understand English." This is a derogatory and insulting attempt to shift blame. Conclusion It is Kirstine’s responsibility to manage the schedule and communicate clearly. Claiming a language barrier as an excuse for being late—after I had already confirmed the time multiple times—is a sign of poor planning and a lack of respect for my time. I am highly dissatisfied with how Kirstine handled this interaction. While your therapists provide excellent care, your management of bookings is failing them and your clients. I expect a formal response regarding how you intend to address this unprofessional behavior and what compensation will be offered for the repeated disruptions and the delay I experienced today. I look forward to your prompt resolution of this matter. Regards, Benard

I just completed 15 sessions of postnatal massage with Mwellness and had a very good experience with them. The team was very responsive. I had many questions prior to buying my package (as I chanced upon them on instagram without any referrals) and the team replied me very patiently. The team remained equally responsive after I bought my package, including arranging a last minute lactation massage for me when I was engorged. Booking an appointment was fuss free and they sent a reminder for confirmation the day prior. Arranging for delivery and collection of the massage bed was also easy. I had a few therapists throughout these 15 sessions. They are all very punctual, polite and wore masks. They each have their own strengths and massage style, so you would find one that suits you. I particularly enjoyed Queenie’s sessions as I like her style of massage and guasha! She was able to relieve my knots effectively and even helped me correct my posture as I was having very bad lower backaches in my initial weeks after childbirth. I would certainly be back for my next kid :)

Was introduced to M.Wellness by a friend and signed up for their 10-session post Partum massage package. I found the price very reasonable when compared to other companies offering similar services. I need to special mention Queenie (the therapist). She is always on time, and is able to unlock all of my aches. She is also very good at belly wrapping and I can see some improvements after each session.

Wonderful experiences with my pre n post natal journey! Always a prompt response and all therapists were so prefessional! Will definitely find again. Highly recommended!!

Here's a review tailored for a home massage with Rene: --- ⭐⭐⭐⭐⭐ Exceptional Home Massage Experience with Rene! I recently had the pleasure of booking a home massage with Rene, and it was truly amazing! Rene arrived on time, set up a calming and relaxing atmosphere in my home, and made sure I felt comfortable from the start. Their professionalism and skill were evident right away. They listened to my needs and focused on areas where I had tension, offering the perfect amount of pressure. The convenience of having a massage in the comfort of my own home made the experience even more special. I felt completely relaxed and rejuvenated after the session. Rene is a true expert, and I’ll definitely be booking again soon. Highly recommended!

Was introduced to MWellness by one of the mommy-to-be in the Mummies chat. I find that their packages were quite attractive and the price was reasonable, hence I decided to sign up for the post-natal massage package with them. Their therapists were very skilful and they massages all the right places help reduce the aches and tensions! I would like to specially mention Shermaine, who was very cheerful and punctual for our sessions! She is very skilful and meticulous during her sessions! The bengkung was also very effective! I can see that my tummy has slimmed down a lot just after 2 sessions! If you all are looking for skilful and affordable post natal massages, I highly recommend MWellness!

Had a very good experience with M Wellness. Not only were all the masseuses always on time for the appointments, they also wore a mask every single time. Very professional and knowledgeable about postpartum woes and I felt refreshed after every session. Will recommend to all mummies!

This is my second time engage M Wellness for prenatal and postpartum massage, after 5 sessions postpartum massage I'm back to pre pregnancy weight!! (Gain 10KG) Their amazing techniques helps to shrink my uterus and can I feel it IMMEDIATELY (3rd pregnancy shrink slower than first 2). Other than slimming and uterus massage they also helped me with my mastitis and weaning massage after i stopped breastfeeding. Totally recommend to those looking for prenatal and postpartum massage.