Verified

Luxury Nail Lounge, LLC (off Garners Ferry Rd outside Walmart)

  • Nail Salon in Columbia
  • Closed
  • 4.6
    (381)
Luxury Nail Lounge, LLC (off Garners Ferry Rd outside Walmart)
Reviews
4.6 out of 5
(381 reviews)
4.6
5
4
3
2
1
Shanena King
3 months ago
They are amazing…. I am obsessed with my Christmas nails… when I get my nails done there, it lasts over two weeks… Let’s get into the feet oh my the best massage ever The bottom of your feet will be so smooth And soft. The owner and all the staff are very friendly and sweet. I love it there. It is my peace Space The music they play will put you in the zone Along with the massages. I am a very hard person to please so trust me they are Amazing
Sharon Anderson
10 months ago
Terrible up charges for everything polish is to come with your service stop letting these people scam us know the proper steps in getting any mail service or they will scam you. Paying for a business processing machine is insane actually is against customer law. I paid 61.00 for this crap and we all know all they want to do is make you look like you don’t want to pay when the service is terrible you should be able to get a refund or a redo. She forced me to let her finish the terrible service and up charge me for things I didn’t ask for. I will be contacting my bank. This is why I took videos and pictures before I left because now I have to go somewhere else and get my nails done correctly. My nails looks like dinosaur claws😖😖😖 I’m so piss, went to Venus nail spa off two notch rd with my sister and they did a wonderful job. You can clearly see the difference in the polish, shaping, smoothness, and cleanness of the two service I will be contacting my bank for a full refund and Venus don’t charge a processing fee or up charge for everything I paid $30 for a redo, for the service I got done at Luxury was $61.00 Venus is $50 for what I normally get I will be going to Venus when I come in town
Stephanie King
a month ago
I had a bad experience on my Birthday last Friday. I made 2 appointments for 10am for my special day for my mom and myself 2 to 3 day earlier in the week. They asked me to sign in which I tried but the machine would not let me while I am waiting on help to arrive, 2 ladies walk in and get seated without ssking them to sign in. When the lady approached I said to her as I did when i walked in I have 2, 10 am appointments she said sorry Ive already seated the other ladies. I won't return. We were supposed to get 2 mani 2 pedi for my birthday. If only the person had listen from the beginning it would be a happy ending and they would have that 5 star rating
Michelle Austin
a month ago
Regular customer for many years. Made an appointment 3 days ago with Lily only to walk into the salon for my 10 AM appointment to find out Lily is on vacation. Why did she show available and why did i not get contacted? I walked in with staff looking dumbfounded like I did something wrong?! You lost a good customer!
R. H.
Edited a year ago
This is my 12th visit. The atmosphere is STILL easy going. The staff remain professional and friendly. The prices are very fair. I ONLY go to Luxury Nail Lounge because LILY cares about excellence!! 2024 Valentines set!!. Make an appointment and see for yourself 😊!
Kentresea Burgess
4 years ago
This is one of THE BEST nail salons I have found in the Southeast area. The environment is calming, clean and relaxing. No one is rushing through your services. They are professional and do a great job. There is always someone ready to take care of you when you walk in the door.
Bianca Jones
2 years ago
Had to have more than one person redo my manicure. The First Lady (holly) did not paint all the way nor shape them. It looked like I had them done for three weeks already when she got done. This first picture is the first time she did it and the second/third pic is FOUR DAYS LATER! They are already chipping. would not recommend going there.
Kimberly Eason
2 years ago
I have gone to this salon two times now to get my nails done, and based on other reviews I have booked Lily for my fingernails each time. The picture with nail art is the nails I had for my wedding. She is so good! This will be my new go to spot!
Kamisha Young
7 months ago
Poor service. Brought my mom Who is elderly for a pedicure and wanted a regular manicure for myself. At checkin, we were told “a few minutes” which turned into 30 mins for my mom’s pedicure and an hour before even telling me they were ready to soak my nails. Very poor service and the lady was nonchalant about it. If it’s a wait that’s fine but state the wait time. Not “a few minutes” when you see I have someone 60+ with me. I took my mom home after her service because who is waiting after 1.5 hours?
Betty Lou
2 years ago
I'm so happy with my nails. I finally found a Nail Technician who understands what I'm asking for and does an excellent job. I'm a very picky customer, I accept that, and that's why I always find something I don't like, but Lily earned my loyalty as a customer. Lily, thank you for such excellent service. The place is quite relaxed and the prices are fair. I definitely recommend it 💯.
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.