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Luxury Auto Works Austin: European Auto Repair

  • Auto Repair Shop in Austin
  • Closed
  • 4.6
    (788)
Luxury Auto Works Austin: European Auto Repair
Reviews
4.6 out of 5
(788 reviews)
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Paul Perez
Edited 2 months ago
The team at Luxury Autoworks is amazing. I brought my car in for a pretty complex repair and they were super knowledgeable, keeping me in the loop with updates. They got the job done perfectly, and it's so refreshing to find a shop with this kind of expertise and customer care. I won't be taking my car anywhere else.
Bridget Dunlap
2 months ago
Dear Luxury Auto Works Team, I am writing to express my heartfelt appreciation for the exceptional service I received during my recent visit and all of my visits to Luxury Auto Works. Your unwavering attention to detail and genuine kindness truly set Luxury Auto Works apart in the realm of automotive care. It is rare to find a place that not only understands the nuances of luxury vehicles but also prioritizes the needs of its clients with such grace and dedication. Tom Watson and Thomas Deere go above and beyond ensured that my experience was not just satisfactory but exemplary. I wholeheartedly recommend Luxury Auto Works to anyone seeking impeccable care for their luxury vehicles. Thank you once again for your outstanding service; I look forward to returning in the future. Warm regards, Bridget Dunlap DunlapATX
Garrett Mino
3 months ago
Great service and a good team. I brought my collector 88 Landcruiser in while traveling to Austin for the day because it was giving me trouble starting. A friend recommended them so I stopped in on a whim. They pulled me in real quick, hooked up their diagnostic system and tested my cables and battery. Immediately found my starter was starting to fail. They sent one of their runners to their supply house, found me a quality OEM part and had me up and running within 1.5 hours. The lounge area at their Lamar location was great to do my computer work at during my brief wait, and of course all the other extremely nice rides they work on were pretty cool to see… Even though I’m outside of Austin, I would still make the extra drive time to have them work on my vehicles in the future. Fast and fair pricing with good people running the place. Can’t ask for more than that. Thanks.
Stephen Gilbertson
2 months ago
⭐⭐⭐⭐⭐ I recently brought my 2024 Audi Q7 to Luxury Auto Works and couldn’t be more impressed with the experience. From the moment I walked in, the staff was professional, knowledgeable, and friendly. They took the time to explain the work needed, kept me updated throughout the process, and delivered everything on time. The quality of service was outstanding, my Audi drives like brand new. It’s clear they take pride in their work and genuinely care about their customers. The shop is clean, organized, and clearly focused on high-end vehicles, which gave me peace of mind. If you’re looking for a place that combines dealership level expertise with personalized attention, Luxury Auto Works is the place to go. Highly recommend for anyone who wants their car taken care of the right way!
Kenneth S Giordano
4 months ago
The team at Luxury Auto Works has been great. I recently purchased a 2005 CLK55 AMG cabriolet - they helped me to get the car in tip top condition for years of enjoyment. I had them replace engine mounts, replace rear axel, rear differential, rear crank case and front rotors. Car is running great! Work was well performed at a fair price.
T Rafael
a month ago
⭐️⭐️⭐️⭐️⭐️ 5/5 I had an amazing experience at Luxury Auto! Zack went above and beyond to help me find exactly what I was looking for. His knowledge, professionalism, and transparency made the entire process smooth and stress-free. You can really tell he cares about his customers and takes pride in what he does. I also want to give a special shoutout to Tom, who provided excellent customer service throughout the process. He was friendly, attentive, and made sure everything was handled quickly and correctly. If you’re looking for a high-end experience with people you can trust, definitely ask for Zack — and Tom will make sure you’re taken care of from start to finish. Highly recommended!
Robert McDonald
a month ago
I just worked with Luxury Auto Works to repair my Jeep Wrangler 392 and honestly it was one of the best experiences I’ve ever had with an auto shop. I called in and got an appointment right away, dropped it off, and they diagnosed the issue within a day. They followed up with a video clearly showing the exact problem and explaining what needed to be done. As soon as I approved the repair, the part was ordered and showed up the next day, and they had the Jeep fully fixed that same day. Super professional, great communication, and the whole process was easy and smooth. Everything was done perfectly and I’m 100% satisfied. I couldn’t recommend them enough.
Liz McComas
3 months ago
We’ve bought two cars from Luxury Auto Works and also had service and repair work done here. Every experience has been top-notch. The team is professional, knowledgeable, and truly cares about quality. It is on the expensive side, but absolutely worth it for the peace of mind and the level of service you get. Highly recommend if you want your car in expert hands.
Gabriel Dzhurayev
3 months ago
⭐️⭐️⭐️⭐️⭐️ Luxury Auto Works is hands down one of the best mechanic shops I’ve been to. The staff is professional, knowledgeable, and always transparent about the work that needs to be done. They specialize in high-end cars and treat every vehicle with care, delivering dealership-level service without the dealership prices. The shop is clean, the turnaround time is quick, and I always leave confident that my car is in perfect shape. Highly recommend for anyone who values quality and trustworthiness.
J Rod
Edited 7 months ago
The photos I recently posted are of my Lexus, which the luxury auto told me was ready for the third time now. They picked up my vehicle on December 26, 2025. It is still not done! Update 5/22/25 I gave up trying to get them to fix the paint. I found a few spots that bother me but I give up with the back and forth.Apparently, they will never get your vehicle back to the way it was, even though that's what I was told. I do not recommend this place to anyone.
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