Luxico blew me away with their customer service from the moment I booked. I booked the Mudbrick House in Balnarring for a Stretching retreat where I took 10 ladies along for an entire weekend. The photos of the house absolutely sold me and I knew I had to deliver a service to match. I had never run an event like this before and reached out to them for recomendations on caterers/chefs etc and of course they had everything covered with some brilliant contacts I could reach out to. After locking in the accomodation I was put in touch with my concierge Anna, who was so lovely and answered everyone of my emails for the month leading up. Mapping out a weekend like this was massive for me and I wanted to have all the details sorted as the schedule was tight. I contacted Anna several times to confirm the house amenities, bedroom layout and I even requested a video walk through of the house which she said of course no problem and sent though. Nothing was too hard leading up and when I arrived into the beautiful accomodation, Anna was there to help me figure out everything in the house and she even helped me unload my fridge items from the car. So sweet!!! Unlike other houses I've rented in the past, the photos of the house were no where near as impressive as the house itself when we all walked in. I just returned on Sunday from the retreat and a sitting here Thursday afternoon about to rebook the house for my next retreat!
Thanks for the wonderful experience - Looking forward to staying again in October <3