Rudy started by making the transaction so easy, I explained how critical time was for us because we are 4 owners of one land that will be coming from different cities, and we MUST assure delivery for the gravels on time. He kept assuring me of day and time as planed
(after one week of assuring) he text me a day before delivery to let me know he will not be able to deliver and that it has to be pushed one week.
NOT ONLY this was frustrating as it is, I called him to see what my other option was and he said there might be another place he will check and get back with me. he never did, NOT ONLY that, he stopped answering my calls, ignored my text. my partner called him and Rudy was nice to him telling him yes we have gravels and yes we can deliver then when my partner told him he was my partner Rudy told him I am not going to deliver for you tomorrow and hung up
Rudy is just plain RUDE and have zero customer service skills. i would be VERY careful dealing with this company.