I highly recommend working with Steven! I was a tenant for three years and couldn't be happier with the experience. Steven is, by far, the best landlord I've had. He's responsive, gets things fixed quickly, and understands the property well. He has a gardener come by each month to clean up our side/backyard, which is a huge help. His kind, personable, and easygoing personality makes him a pleasure to work with. We just moved out to go to the East Bay but if we ever move back to SF, we will definitely be reaching out to Steven to see if he has any availability. We loved the apartment, treated it well, and he gave us our full deposit back. The sense of trust in our relationship was unlike any other landlord/tenant relationship I've had - an absolute breath of fresh air.