Verified

Lucky Fencing

  • Fence Contractor in Knoxville
  • Closed
  • 4.7
    (216)
Lucky Fencing
Reviews
4.7 out of 5
(216 reviews)
4.7
5
4
3
2
1
Joshua Gilbert
9 months ago
Lucky Fencing did an absolutely awesome job with my fence. Rachel was very quick with responding to any question we had. She made sure everything would work with our schedule. The fence is very well made and I have had many neighbors tell me how nice it looks. They hooked us up with the best price they were able to get us and still keep a very high quality fence for my family to have. Thank you Lucky Fencing and the entire team.
David Mathews
9 months ago
I had a great experience with this company. I called them on a Wednesday, they came by my place, surveyed the area where we wanted a fence and gave me a quote that day. The quote was nearly $1000 cheaper than the other company I had previously requested a quote from. I was told a two-three week time frame for installation which seemed reasonable and on par with the other company I talked with, but then that same week on Friday they were able to get the posts installed and we had a complete fence by Tuesday the next week! The installers were incredibly professional and very courteous. They were quick and efficient with the install and cleaned up after themselves very well. The company gave great advice and recommendations for gate positioning and I'm very pleased with the quality of the installation. There are no gaps or any places where my dog could possibly escape which is exactly what I wanted!
Lauren Welch
a month ago
When we purchased our house, we knew we need a fence for our dog as well as for privacy. We’ve reached out and received estimates from multiple companies, but Lucky Fence came in the best for the design we wanted at the price point we had. We had a specific design in mind and they agreed to do it - using center cut wood as they said it held up the best. The fence was constructed in July 2019, and from the initial start, we had communication issues. When I arrived home that evening I saw the crew that had come on day 2 to install the horizontal boards put them on incorrectly. I immediately took photos and sent them to the Contractor. On day 3, I worked from home to oversee the redo. The crew returned and had to uninstall the boards and re-set them. The project took longer than estimated to complete, based on this setback. But, it eventually came to the end we paid the final funds. We were told that fence staining was included in the price complementary and to call back to get it scheduled once we had our color selected. We selected our stain a week post-build. We called to schedule the staining, but never heard back. We continued to call the offices, trying to schedule the team to come out and stain. But they never did. My husband called. I called. Nothing. Multiple voicemails left unanswered. We continued for months to try in hopes of getting them scheduled to stain, but after multiple unanswered messages, we finally gave up at the end of the year. During these voicemails, we explained that the gate latch hardware (which led to our driveway, used daily) was loose and falling off, with less than a month of use. We were assured these were durable - but the installation was messy and the bolts were installed crooked, leading to their insufficient ability to function properly. My husband eventually decided to use one of our leftover porch screws to hold it in place, but it still sticks on rainy days. They still haven’t come to repair it either. Photo included. I’m sharing photos of what the fence looked like at completion in 2019, and where it is currently in 2026. The center cut wood is not holding up, and there are cracks all over where we will need to replace those boards. Unfortunately, we also have some carpenter bee holes from the lack of staining that continue to be present as well. Additionally, we recently power-washed our fence because we had to hire another company to stain it, after failed attempts to get Lucky Fence to stain it as they had promised. It will finally get stained next week. I would not recommend Lucky Fence to anyone. From the installation headaches, Poor communication of their own team, and the lack of longevity of this project for the cost, It is not worth the lower price compared to other fence companies in the area. For example, we have a neighbor who used another fence company, and their fence looks twice as nice as ours (Built at the same time).
Julie
4 months ago
We had the best experience with Lucky Fence! It was an amazing price and the people were easy to get in contact with and work with. Rachel was so helpful as well and made the experience great! Our fence is beautiful! We will be using the for more projects in the future :)
Amanda H
6 months ago
Lucky Fencing was amazing to work with! They helped me so much with thinking about what the best option was for what I was needing. Planning an installation was great. A big thank you too Rachel and Steve for their fantastic communication!
Debora Doney
2 years ago
When I called this company I was pretty much at the end of my rope with fencing contractors. When I called Steve I was pretty frank with him and I was so surprized that he actually came out quickly, was extremely polite, professional and kind. After I explained my issues to him and the fact that I overnight and foster multiple dogs and I just needed my fencing repaired/replaced… Not only did he give me a great price But he also added fixing prior fence contractor issues I had .. on top of all They started my job AN HOUR later .. and they finished the evening of the second day. They replaced roughy 200’ of privacy fence and installed roughly 200’ of 4 board poplar fence. I would actually say that the Installation was phenomenal. Their crews wasted ZERO time period and I was without a fence for absolute minimum time.. Mike was just wonderful and responsive to every question or inquiry I had .. their entire crew worked their backsides off and I could t be more happy with the job done and clean up afterward .. old fence posts weren’t left for me to trip over, excess dirt/clay was nicely smoothed and small open areas at bottom of fence were quickly remedied. Gates were done wonderfully and they even fixed a separation gate and fence I have between my front and back yards to where it looks seamless. I can’t even truly put into words how much I appreciated their work and completing this job so quickly, efficiently and not a single complaint at all about any changes or issues I had.. Working with Lucky Fence was really a highlight to my year ! I would not hesitate to use them ! Fantastic company period. By the way not sure what is up with google review but I liked everything about Lucky fence.. everything .
House 3713
2 years ago
Lucky Fencing did a great job on my fence project. Their pricing was fair, they were on time, completed the project quickly and I also received a follow-up call after the project to make sure everything was completed to my satisfaction. It couldn’t have been any easier.
Andrea Gustavson
2 years ago
After moving into our new house, I knew I needed 2 things done: a fence around the back yard and to fix the treacherous playhouse so that my children could play on it. Lucky Fencing was able to help me with both projects, they do more than fences! Steve gave us a great price to get all the work done, which is greatly appreciated. Mike and his team did an excellent job on the playhouse and were able to do all the things I wanted to make sure my kids are safe when they're playing. They even put in a swingset for us! I look forward to working with them again on future projects around the house!
Akima Skyy
5 months ago
Had the best sales lady named Rachel. She communicated every step of the process and made our new back yard a dream come true! Highly recommend you talk to Rachel!
Kita Cranfill
2 years ago
Lucky Fencing did an excellent job replacing our old fence. Their contractors were efficient, competent, and friendly. The owner and project manager were also great to work with and got us on the schedule quickly. I will be calling them back with other construction projects in the future. Highly recommend!
Loading…
This site uses cookies from Google to deliver its services. By using this site, you agree to its use of cookies.