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LR Gregory & Son

  • HVAC Contractor in Lake Bluff
  • Open now
  • 4.4
    (16)
LR Gregory & Son
Reviews
4.4 out of 5
(16 reviews)
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Megan McAlister
4 days ago
LR Gregory does great work. They are honest and reasonably priced. Steve and Reese are such great technicians. They are respectful and hard working. Steve has a real eye for detail and makes sure it’s all perfect for customers. Jim, the owner, even came out to check in and make sure complete customer satisfaction. I strongly recommend them for any HVAC needs.
Daniel Hiljus
2 months ago
My housing manager was doing a routine check up on all furnaces before winter and we discovered my thermostat was outdated and it cannot communicate with the furnace to blow heat anymore. very promptly the next day we had a technician come out and fix everything with a updated digital thermostat . Experience was amazing and the service was great.
John Ormsby
a week ago
Steve provided a Very professional and comprehensive focus on both furnaces. This included a helpful focus on future considerations to be addressed. Steve provided excellent service!!!!
Patty Golden
4 months ago
Drago (technician) came to complete a repair change today -very thoughtful and skilled. He couldn’t have been nicer or more respectful and my dogs loved him. All that help, respect and personality at no extra cost. WOW
Jessie
Edited a month ago
Horrible experience. They are only interested in selling you a new unit. Then when the air conditioning still doesn’t work, they ghost you. We ended up having to get another unit that was the correct size from a different company after they sold us the wrong unit. Terrible experience and ethically unacceptable. We had reached out to them MULTIPLE times and spoke to the owner. All aware of the issue. They never followed through and ignored the issue.
Erin Sommer
a year ago
Steve from LR Gregory and Son is fantastic! He arrived on time, thoroughly assessed my HVAC system, and explained everything clearly. His expertise and attention to detail were impressive. Steve's work was meticulous, and he provided great tips for system maintenance. His friendly demeanor and excellent customer service made the experience outstanding. Highly recommend Steve and LR Gregory and Son for any HVAC needs – they've earned a loyal customer!
E Jensen
a year ago
Not good at maintaining your HVAC system, only interested in selling you a new unit. Bad at both furnace & ac. First gave false diagnosis of high amp draft inducer that was about to burn out on the furnace, suggested a new furnace. Draft inducer's been fine for over 5 years since. Then had then do an ac tuneup and they put a $3000 charge on the credit card saying I could get it back if I bought a new ac unit from them. Spending time arguing with the credit card issuer and filing reports with the BBB/chamber of commerce is likely not what you're looking for.
M Cran
6 years ago
I was pleasantly surprised with the company's after hours prompt service when our furnace tripped. A field technician came out to diagnose and thankfully we didnt have to go elsewhere or call for second opinion. Although, I thought it was fast service and the issue was resolved promptly, I felt there is room for improvement in communication, and overall servicing a clients home furnace.
Erik Leon
7 years ago
Mr Gregory came to individually inspect my home. He offered a fair deal on pricing on a new furnace and home A/C unit. His men were quick and thorough in the installation, and answered all my questions regarding new unit operation, as well and parts and service warranties. This is a great family business to work with! --EL, Homeowner
B W
6 years ago
Highly recommended. I used L.R. Gregory and Son to replace the central air unit in a remodel project, so cost was a major factor. They put a plan together for me that fit within my budget and finished the install within the time needed. In my experience, this is an honest company that cares about delivering for the customer.
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