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Loyal Construction and Services LLC -Kitchen, Bathroom Remodel -Cumming, Buford, Sugar Hill, Milton, Alpharetta, Roswell

  • Contractor in Cumming
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  • 4.9
    (81)
Loyal Construction and Services LLC -Kitchen, Bathroom Remodel -Cumming, Buford, Sugar Hill, Milton, Alpharetta, Roswell
Reviews
4.9 out of 5
(81 reviews)
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Steve Fan
3 months ago
Washington and his team did a fantastic job in finishing our basement. The job was a tall order. We wanted the main area to be nearly fully open to the outside with a wall of folding doors, which means it required structural changes. Other contractors I talked with didn’t think this was a big deal (which is scary), but Washington got a structural engineering involved to ensure the house remains stable. At the end, we had 6 large cross beams added and a lot more support studs. That was just the very beginning, the brick had to be removed and reinstalled to make the doors look seamless from the outside as well. Beth, the interior designer, did a wonderful job with everything inside. This included a kitchen, 2 living areas with fireplaces, and a theater room. Osmany, the project manager, was great to work with and kept the project on track. He’s always prompt with texts and call should I have a question and addressed any concerns I had. I always tell people, for jobs like this, you should be very weary of the cheapest option. Do your research and always go with the most trusted and competent company with stellar reviews and word of mouth recommendations, and that for us was Loyal Construction. We are planning on a master-bath remodel in the next few months and will definitely remain “Loyal” to Loyal 😁.
Jenn Cook
11 months ago
We did an extensive kitchen and guest bath remodel. I talked to several contractors and checked references and contracted with Loyal. Washington was prompt in meeting and quoting. Started the work and ended as planned. Osmany was our project manager. Entire team was responsive and flexible. Offered options and solutions when decisions were needed. Quality and functionality of the work were my main priorities and they delivered well. Communication was good. Team was detail oriented and worked tirelessly to ensure I was happy with the result. I would definitely hire again. Loyal is trustworthy and delivers with quality.
Scott Wachtel
a month ago
My family had an absolutely wonderful experience with this company! About a year ago, we had them rebuild a steam shower in our basement, followed by a full renovation of the remaining portion of that bathroom as well as our master bathroom 6 months later. For the initial estimate the owner came out personally to discuss the potential project. He was punctual, courteous, and his prices were quite competitive. Once work commenced, they were always accessible, transparent throughout the entire process, and finished under budget and on time. We are now 6 months out from finishing, and we have not had any issues. I would highly recommend this company to anyone considering household renovation projects, and we certainly will be using them for our future needs as well.
Barb Wright
Edited a month ago
Loyal Construction did an exceptional job remodeling our master bathroom. The workmanship and professionalism were outstanding. Everyone involved was so caring and hard-working. We were especially impressed with Aldwin who worked with us from the beginning to the end of the project. We would definitely recommend Loyal for your next job.
Elizabeth Hartwick
a year ago
We aren't in the habit of posting reviews online, but it is our pleasure to do so for Loyal Construction. The owner, Washington, and his crew were exceptional from start to finish. In a time where general contractors have a reputation for poor professionalism and follow through, Washington, his foreman Osmany, and his team of subcontractors broke every stereotype. They were prompt, courteous, communicative, fair, reasonable, transparent, diligent, had attention to detail, followed through - AND delivered an amazing end product. We were under a time crunch to install a handicap friendly/ADA compliant bathroom for my mother, who had recently moved in with us. Washington and crew were very understanding and moved mountains to design and finish the project as quickly as possible, even working on weekends. They also took great care to protect our home from dust and construction debris, but covering all spaces with protective materials. In the few instances in which we found some work that lacked attention to detail, when we pointed out our concerns, they immediately addressed them without push back. It's human nature to have errors from time to time, but what set the group apart was their willingness to take on board the feedback and correct it quickly. Their pricing was competitive and with the incredible customer service, we really could not have asked for more. Most importantly, my mom is now safe using her new bathroom -- all thanks to this group. We can't recommend them enough!
Dennis Kim
7 months ago
I recently had three bathrooms renovated by Loyal Construction and Services, and I am completely satisfied with the result. They were punctual, courteous, and efficient in every stage. I would highly recommend them if you are looking for a contractor who is honest and professional. Thank you Washington and Mani for getting the job done as you promised!!
Chris Gilli
a year ago
This is the 3rd project that Loyal Construction has completed for us. We have been amazed at the professionalism and finished project that his team has provided each time. It can be challenging to find contractors that you trust and believe in, but we would without a doubt call his team again for any future renovations. For any customer researching different options for their projects, here is what you can expect. -Excellent communication from the very beginning with a deep understanding of what your goals are for the project. -3D renderings to help you visualize the final design. -Project managers and specialized contractors that will help accomplish each phase of the project. -Frequent inspections to ensure the work is being completed properly and up to code -Fast, efficient work. Most of our projects were done in a matter of weeks. -A beautiful new renovation and a satisfying experience. We were able to renovate our outdated basement and turn it into a dream space. There were many obstacles that we faced with supporting beams and load bearing walls, but Washington and his team helped us develop an amazing final product. As I said before, we can't say enough amazing things about his team. Thanks for another incredible outcome.
Allison Smith
4 months ago
Loyal Construction did an amazing job remodeling two of our bathrooms—we couldn’t be happier with the results! From start to finish, their professionalism, attention to detail, and craftsmanship were outstanding. We appreciated the continual updates throughout the project and the quick responses to our questions. The work was completed right on schedule. Osmany, our project manager, stopped by often to check in on progress and ensure everything was ready for the next crew. We also received expert guidance in selecting tile, faucets, vanities, and other finishing touches, which made the process so much easier. The crews who handled the plumbing, tile, electrical, and drywall work clearly knew their craft and took pride in their work. They protected our home to keep other areas clean during the remodel and left everything spotless afterwards. Both bathrooms now look and function beautifully—we are beyond pleased with the final result and highly recommend Loyal Construction!
K B
2 years ago
Loyal Construction and Services did a fantastic job on remodeling both our master bathroom and laundry room/bathroom. They took our vision and made it a reality. They provided a digital rendering of what the finished product would look like and assisted us with our design choices. Other than changes we requested during the process or due to upgrading the original construction, Loyal stayed close to the estimate and the finished on the timeline. Throughout the remodel, they routinely kept us informed on the daily arrival of their workers and any needed changes to the work that needed to be performed. They have talented individuals on their team who did a very professional job. They took their time setting up plastic barriers to contain the remodeling dust and dirt. Afterwards they had a cleaning crew come in to ensure everything was clean to both our and their standards. We highly recommend Loyal Construction and Services to take care of your remodeling needs and you will not be disappointed.
Keith Ordan
2 years ago
I don't normally recommend businesses unless they do something exceptional. I've never had an exceptional experience with a contractor until now. Washington and Osmany at Loyal Construction were simply fantastic. We just finished a renovation of our entire home in 8 weeks. (Yes 8 Weeks and on time!) 3 bathrooms fully renovated, powder bath relocation, load bearing wall removed and supported. Gas lines, plumbing, and a/c relocated. Complete kitchen reno, built new laundry room, fireplace update, All door hinges and knobs replaced. New flooring throughout 4000 sq ft home. House painted inside and out including new Cedar Board and Battan Shutters. Not a single cosmetic surface of the house was untouched. Loyal Construction's crew was like a well oiled machine. They were on time and on budget. They were flexible and helpful with requested changes and always friendly. They communicated well throughout the project and did excellent work on everything they touched. I highly recommend Loyal Construction of you are considering any size remodel. They are simple the best I've ever seen.
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