We aren't in the habit of posting reviews online, but it is our pleasure to do so for Loyal Construction. The owner, Washington, and his crew were exceptional from start to finish. In a time where general contractors have a reputation for poor professionalism and follow through, Washington, his foreman Osmany, and his team of subcontractors broke every stereotype. They were prompt, courteous, communicative, fair, reasonable, transparent, diligent, had attention to detail, followed through - AND delivered an amazing end product. We were under a time crunch to install a handicap friendly/ADA compliant bathroom for my mother, who had recently moved in with us. Washington and crew were very understanding and moved mountains to design and finish the project as quickly as possible, even working on weekends. They also took great care to protect our home from dust and construction debris, but covering all spaces with protective materials. In the few instances in which we found some work that lacked attention to detail, when we pointed out our concerns, they immediately addressed them without push back. It's human nature to have errors from time to time, but what set the group apart was their willingness to take on board the feedback and correct it quickly. Their pricing was competitive and with the incredible customer service, we really could not have asked for more. Most importantly, my mom is now safe using her new bathroom -- all thanks to this group. We can't recommend them enough!