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Love's Moving Service, LLC

  • Moving Service in Topeka
  • Closed
  • 4.9
    (207)
Love's Moving Service, LLC
Reviews
4.9 out of 5
(207 reviews)
4.9
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Curt Sullivan
Edited 6 months ago
DO NOT USE THESE MOVERS!! We hired 3 guys to load two trucks for us and they literally did well over $3,000 of damage in the process. There are several holes gouged into a new table top, placed a small horse trough upside down on top of a dresser leaving a lot of deep scratches in the top of the dresser, and in the process also scratched up the paint on the horse trough. There is a lot of damage to our desk. It's not an executives office but still not cheap by any means. They put our stove on the wheel well and leaned it against the refrigerator causing some major gouges in the finish and a lot of dents in the side of the refrigerator, and somehow in the loading created a lot of other dents and scratches all over the front, other side and back as well. With the way the stove was loaded it has gotten dents to it as well, and bent the drawer of the stove so it doesn't close completely. They damaged another antique table, gouged and scratches. As we have been unpacking we are finding more damage almost every day. When we contacted them, we told them about all the damage and even sent pictures showing the damage and the way they loaded everything. They claim they aren't liable because we didn't buy their moving blankets (at $22 a piece) even though we had several of our own blankets they wouldn't use. The damage to the refrigerator and stove wouldn't have been avoided the way they loaded them even using several blankets. They damaged a lot of family heirlooms that can not be replaced. The guy that was loading the trucks needs to be trained on how to do it and protect items people work hard for. We were told the guy packing the trucks was not the one who normally did it. We think a monkey could have done a better job! As this is the only way to reply to your response, When they first arrived they asked about buying your blankets before they even saw all we had to be loaded, and we told them we had our own. After that they never mentioned it again. Nothing more said about buying yours or going to uhaul. We never offered bed blankets or sheets to be used, in reality we have actual moving blankets, including some uhaul blankets. Your people made the choice to not use any of them. When you look closely in the pictures at the way the oven is set against the refrigerator, blankets are not going to protect either one, and blankets will sure not do any good to protect the bottom of the oven from the wheel well. That is a critically insane way to load those. To put boxes in there it might have helped the refrigerator some, but wouldn't help the oven and would crush the boxes. Even the slightest amount of common sense should tell you that is incredibly wrong. As for the dresser, a blanket might have helped, but the sharp edges on the trough still have the potential to do damage when placed upside down as it is. Had they used one of the blankets we offered and set it upright I believe that damage could have been prevented. Over all the amount of damage done to as many items as there is, to buy the amount of blankets needed to prevent all this would have doubled our cost. If your employees are telling you anything about suggesting more blankets or loading boxes and furniture items differently they are saying anything to protect themselves. Bottom line look more closely at the pictures and how things are packed. The movers who unloaded our trucks could not believe how they were packed.
M B
3 months ago
Best in Topeka! Fantastic! They were super professional, very responsive and easy to work with from start to finish.Their office staff provided me an extremely accurate quote and kept in contact with me throughout my moving process. The three movers I scheduled all arrived (21 minutes) before our start time. They were all skilled, organized,helpful, friendly, polite, worked as a team, had fun and got it done! They absolutely handled all of my items with great care! None of my belongings were damaged. They were a true joy and made my moving day amazing! Fastest and most affordable move I have ever had! 5 Star experience. I would highly recommend giving them a call. I will also absolutely use their services again in the future for a long distance move!
KRISTI ESSMAN
4 months ago
As a repeat customer, we truly value the service & experience love’s provides. Communication was greatly appreciated. Ben and crew were great!! Everything was wrapped in moving blankets, packed safely in the truck, and unloaded and placed where we needed. No damages every time they moved us!! Everyone was respectful, friendly, and made a stressful situation very pleasant. We will definitely use them again and recommend to everyone. Very reasonably priced!!
Team Ringgold - Admin
a month ago
We hired them to help some clients with moving their home. They were able to help with finishing up the packing and then moved everything with zero issues. These guys were extremely professional, friendly, and made the clients feel super appreciated. They also made me look like a rockstar for suggesting them!
jenny zibell
5 months ago
I’ve used Love’s Moving many times for local moves over the years and highly recommend. JD and the team recently did an apartment move and handled my items with care, plus showed up 15 min early! Efficient service at a reasonable price! Call Love”s for your next move they are AWESOME!
The Flaggs
5 months ago
This company blew me away from the start. The customer service no matter who you are working with to care and consideration with items was incredible. They made sure everything was how we wanted it and worked HARD. We spent the time cracking jokes and acting like old friends. They were able to knock the job out in just a little over 2hours and the cost was BEYOND reasonable especially when compared to other companies in town. The value of service is PRICELESS. Will be recommending them to all and will use again if ever needed! Thank you so so much!!
Nancy Jones
5 months ago
It is never easy to move but our experience was POSITIVE with Love’s. Troy, Kurt, Ken, Ben and Devry were great. Adeem at the office was helpful with scheduling. The work of the team at Love’s made our move go smoothly and I am happy to recommend this company. Thanks guys!!
Joan Steinert
Edited a year ago
This was the 3rd and hopefully, my last move, and once again Loves did a great job. Professional, prompt, and courteous all the fellows who have done my moves are excellent. Would recommend them to everyone. Very fair prices.
William Mason
2 months ago
Love's moving service was gast and professional. They wrapped my fridge and no damage was done with all my appliances and furniture. They are fast and very friendly!
Tameturis Fox
3 years ago
I received new chairs for my kitchen table for Christmas and needed them moved from my moms place to my place. Troy Love, the owner of Love’s moving service is the one who actually came through ASAP to do just that. Even though it was a one man’s job he was very efficient, professional and was very careful with bringing them in and out of both homes. He even hauled away my old chair. I will definitely be calling his company back for any moves I have in the future. Call Loves moving service for needs. I highly recommend it.
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