Love's Moving Service, LLC

DO NOT USE THESE MOVERS!! We hired 3 guys to load two trucks for us and they literally did well over $3,000 of damage in the process. There are several holes gouged into a new table top, placed a small horse trough upside down on top of a dresser leaving a lot of deep scratches in the top of the dresser, and in the process also scratched up the paint on the horse trough. There is a lot of damage to our desk. It's not an executives office but still not cheap by any means. They put our stove on the wheel well and leaned it against the refrigerator causing some major gouges in the finish and a lot of dents in the side of the refrigerator, and somehow in the loading created a lot of other dents and scratches all over the front, other side and back as well. With the way the stove was loaded it has gotten dents to it as well, and bent the drawer of the stove so it doesn't close completely. They damaged another antique table, gouged and scratches. As we have been unpacking we are finding more damage almost every day. When we contacted them, we told them about all the damage and even sent pictures showing the damage and the way they loaded everything. They claim they aren't liable because we didn't buy their moving blankets (at $22 a piece) even though we had several of our own blankets they wouldn't use. The damage to the refrigerator and stove wouldn't have been avoided the way they loaded them even using several blankets. They damaged a lot of family heirlooms that can not be replaced. The guy that was loading the trucks needs to be trained on how to do it and protect items people work hard for. We were told the guy packing the trucks was not the one who normally did it. We think a monkey could have done a better job! As this is the only way to reply to your response, When they first arrived they asked about buying your blankets before they even saw all we had to be loaded, and we told them we had our own. After that they never mentioned it again. Nothing more said about buying yours or going to uhaul. We never offered bed blankets or sheets to be used, in reality we have actual moving blankets, including some uhaul blankets. Your people made the choice to not use any of them. When you look closely in the pictures at the way the oven is set against the refrigerator, blankets are not going to protect either one, and blankets will sure not do any good to protect the bottom of the oven from the wheel well. That is a critically insane way to load those. To put boxes in there it might have helped the refrigerator some, but wouldn't help the oven and would crush the boxes. Even the slightest amount of common sense should tell you that is incredibly wrong. As for the dresser, a blanket might have helped, but the sharp edges on the trough still have the potential to do damage when placed upside down as it is. Had they used one of the blankets we offered and set it upright I believe that damage could have been prevented. Over all the amount of damage done to as many items as there is, to buy the amount of blankets needed to prevent all this would have doubled our cost. If your employees are telling you anything about suggesting more blankets or loading boxes and furniture items differently they are saying anything to protect themselves. Bottom line look more closely at the pictures and how things are packed. The movers who unloaded our trucks could not believe how they were packed.

Best in Topeka! Fantastic! They were super professional, very responsive and easy to work with from start to finish.Their office staff provided me an extremely accurate quote and kept in contact with me throughout my moving process. The three movers I scheduled all arrived (21 minutes) before our start time. They were all skilled, organized,helpful, friendly, polite, worked as a team, had fun and got it done! They absolutely handled all of my items with great care! None of my belongings were damaged. They were a true joy and made my moving day amazing! Fastest and most affordable move I have ever had! 5 Star experience. I would highly recommend giving them a call. I will also absolutely use their services again in the future for a long distance move!