When we first walked in to buy the bird, this guy acted like my kid was his long-lost best friend. So warm. So friendly. So helpful. Honestly, an Oscar-worthy performance. Anything to get a child excited enough to hand over $1,200, right?
But the second my kid wanted to return the bird? Wow. The mask came off FAST. He suddenly turned into a completely different person — yelling at a child, repeating “No refunds, no exchanges” like it was some kind of sacred scripture. He even pointed at his little sign like it was the Constitution.
The attitude was so nasty he might as well have said, “Get out of my store.”
Do yourself a favor and stay far, FAR away from this place. Our $1,200 bird lasted one month. One.
At that point we might as well have just set the cash on fire — at least that would’ve lasted longer.