Los Olivos Animal Hospital Upland, Urgent care

Honestly. I usually do not write these reviews. However, I feel I really need to. In a day when many places are over priced, give poor service and have you waiting for what seems like forever my experience here was the complete and total opposite. My.cat had not been eating, had had diarrhea and had thrown up. This was the third place I called. They were actually $30 cheaper than the other BUT more importantly NOT a three hour wait. (one place said although my cat was 4 years old and fully vaxed, a Parvo test for the amount of $222 would probably be required to be seen on top of the $139 office visit!!) While Los Olivos understandably wouldn’t promise there wouldn’t be a wait because they could have an emergency walk in they seemed friendly and as of now there was I think they said one person in the office. I got dressed and realized they had texted me their address which was nice because I was able to map it quickly. We walked in and the girl behind the counter was extremely friendly and caring. My furbaby and I were taken right into the examination room where I filled out the paperwork. We waited MAYBE 5 mins for the doctor. And he was also very caring and attentive. My cat was given a shot of antibiotics and something to sooth her tummy as well as prescriptions to bring home. We were in and out in approximately 49 minutes. After showing no interest in food for 24 hours she was eating about 3 hours after being treated for a gastrointestinal issue. Here we are 6 hours later and I am laying here and she is cuddled up next to me purring. Thank you so much for helping my fur baby feel better. I am saving their number in my phone now in case I we need an emergency vet again. HIGHLY RECOMMENDED!!! Fair, caring and the vet not pressure you to do unnecessary things just for the money!!!! THANK YOU AI MUCH FOR HELPING MY FURBABY, FOR LISTENING AND FOR CARING!!!! YOU GUYS ROCK!!!! (Also, VERY clean office!!)

I had a great experience at this veterinary clinic. The staff and doctor were friendly and welcoming, and the clinic itself was very clean. I really appreciated that they were open late, which made it convenient to visit after work. I brought my cat in because we were planning a car trip together, and the whole process, from booking the appointment to the visit itself, was easy and stress-free. The vet was very kind, and when I noticed my cat seemed a bit groggy after the medication, I was able to reach out to them right away. They responded quickly, explained everything clearly, and helped ease my worries. Overall, I’m really happy with the care we received!

My dog was in need of a emergency c section on a friday at about 7pm. I called all over the inland empire and everyone was over priced or couldn't help me. I called this hospital and they told me to come down and the price was reasonable and they helped me and my fur baby which I'm grateful for them.

Called before I was on my way thankfully he answered and was able to take care of my fur baby Luna!! I also posted on yelp, the vet/owner was super kind and attentive while working with us. The visit was fairly priced I will definitely be coming back. There was no wait time thankfully, he is the only staff member but works quickly!!

Can here just shy of closing, the lights were off but the Dr. had seen me when leaving and chose to come back just to see if my pet needed treatment. He spent about an hour rushing around getting taking care of everything that was needed. Honestly grateful and amazed. Thank you.

I had a bit of a scare on a Saturday evening. My kids and I took one of our dogs in for wounds inflicted by a coyote (we believe) . We were scared and anxious, but Dr. Kim was quick to come in to see her. He was clear on what the options were after doing an xray, and his bedside manner was very comforting. Thank God for him and his staff who took very good care of our beloved Talulah!

The customer service team will leave you on hold for over 20 minutes until you get ‘disconnected’ very poor customer service unfortunately.

I really recommend this place. It was fast and lovely staff! The doctor answered all my questions And he was a very big help! he gave my baby injections and medication to take home The x-rays were really fast

Dr. Kim and his staff are AMAZING. He recently helped my boxer cross the rainbow bridge and they were so patient and loving with my sister who was with him at the time. Forever grateful for the care they give all my fur babies. He cares about his patients and is excellent. I tell everyone to go to him and I am SUPER picky about who takes care of my family. Human and fur babies alike.

Excellent care shown by Dr. Kim. He saw my dog very quick with no wait, and price was super reasonable. He definitely cares about the animals, and isn’t trying to gouge you for money. I spent less than I ever have at an after hours vet, got seen right away, and it was on a holiday after hours.