Los Olivos Animal Hospital Upland, Urgent care

Honestly. I usually do not write these reviews. However, I feel I really need to. In a day when many places are over priced, give poor service and have you waiting for what seems like forever my experience here was the complete and total opposite. My.cat had not been eating, had had diarrhea and had thrown up. This was the third place I called. They were actually $30 cheaper than the other BUT more importantly NOT a three hour wait. (one place said although my cat was 4 years old and fully vaxed, a Parvo test for the amount of $222 would probably be required to be seen on top of the $139 office visit!!) While Los Olivos understandably wouldn’t promise there wouldn’t be a wait because they could have an emergency walk in they seemed friendly and as of now there was I think they said one person in the office. I got dressed and realized they had texted me their address which was nice because I was able to map it quickly. We walked in and the girl behind the counter was extremely friendly and caring. My furbaby and I were taken right into the examination room where I filled out the paperwork. We waited MAYBE 5 mins for the doctor. And he was also very caring and attentive. My cat was given a shot of antibiotics and something to sooth her tummy as well as prescriptions to bring home. We were in and out in approximately 49 minutes. After showing no interest in food for 24 hours she was eating about 3 hours after being treated for a gastrointestinal issue. Here we are 6 hours later and I am laying here and she is cuddled up next to me purring. Thank you so much for helping my fur baby feel better. I am saving their number in my phone now in case I we need an emergency vet again. HIGHLY RECOMMENDED!!! Fair, caring and the vet not pressure you to do unnecessary things just for the money!!!! THANK YOU AI MUCH FOR HELPING MY FURBABY, FOR LISTENING AND FOR CARING!!!! YOU GUYS ROCK!!!! (Also, VERY clean office!!)

I had a great experience at this veterinary clinic. The staff and doctor were friendly and welcoming, and the clinic itself was very clean. I really appreciated that they were open late, which made it convenient to visit after work. I brought my cat in because we were planning a car trip together, and the whole process, from booking the appointment to the visit itself, was easy and stress-free. The vet was very kind, and when I noticed my cat seemed a bit groggy after the medication, I was able to reach out to them right away. They responded quickly, explained everything clearly, and helped ease my worries. Overall, I’m really happy with the care we received!