I can’t say enough good things about Lorenz Automotive. My son is a college student in Denton and started having issues with his car, so as any mom would, I was a little stressed trying to help from a distance. From the moment we brought the car in, the experience was excellent.
Our service advisor, Sam Tinker, was absolutely amazing, honest, professional, and very thorough. He kept me updated every step of the way, explained what was going on with the car (a catalytic converter/exhaust issue), and clearly communicated the costs before any work was done. No surprises, just straightforward and reasonable pricing.
The customer service was top-tier, and most importantly, they took great care of my baby’s car and got it back running right. It really gave me peace of mind knowing my son was in good hands.
If you’re looking for an auto shop you can trust, especially for a college student or family member, I highly recommend Lorenz Automotive and definitely ask for Sam Tinker!