Our experience started off great, we got the quote for separating five acres from my family's property to build a house, and I paid. They got us on the books, they came out, and got the survey done. The problems started once I took the survey to get an address in Johnson County. They informed us that we need 150 feet of frontage road so they cannot accept the survey. As Johnson County stated, ”I know Marshall, he should have known”, but we can’t move forward until this is settled. So I contacted Lonestar Survey, informed them of MY error, and wanted to get the survey modified. They gave me the price of 500 dollars, I accepted, and it’s been ghost since then. I keep getting excuses after excuses of why they haven’t gotten around to it, and my calls are getting ignored. I literally had to get my wife’s phone to call them back since they would not answer my calls. I want to be clear, I agreed to pay the extra fee and accept that I should have done my research, but being a survey company, they could have mentioned that to me, and we could have avoided this, but now I have to pay another company to redo the survey. THEY LIKE TO LIE, AND I CANNOT WORK WITH THAT.
I’m glad you can reply to this rating but you can never answer the phone or emails, but I digress. I have the emails that I replied to but yet again another lie by Lonestar Land Survey. I never once gave or projected an attitude and recognized my mistake, yet you can’t seem to do the same. This is your profession not mine but I digress. I can post screen shots of everything and prove your lies, but the ball is your court!!