This is a rating for the Lube & Tune that I initially hired this company for. Once the technician, Michael, walked in, it was basically him telling me the problem and wanting to repair without doing any lube & tune. I paid $49 for a service that states all the following: Neighborhood Lube & Tune
-Lubrication of all major Moving parts on garage door and opener. Includes: springs, hinges, rollers, roller bearings, end bearing plates, spring bearing, chain or belt and sprocket. -Helps reduce noise, prevent wear and extend the life of key components…. Well, zero of that was done and I was charged for someone coming to spray basically WD-40 on six hinges… Michael did leave me with now a quote for an overpriced service to replace the rollers.
I now know that with the service from another garage door company, that was able to provide lube&tune, maintenance and repair, it was not overpriced and after explaining to the tech what happened, they state I should not have been charged for a spray on a few door hinges. I DO NOT recommend Local Garage Door Company. The tech, Michael, was very condescending to me. 0/10 if that’s possible. I am so thankful for the other company that came out and was honest and actually helped a new homeowner.