LIMOS NIAGARA

I've used this company several times for 2 Grads, a Wedding , an 18th Birthday and a tour and REFUSE to use anyone else. The rates are reasonable, customer service is impeccable and driver is always punctual and accomodating. The Limos we've used are always spotless and the lighting inside is abousolutely breath-taking. Thank you Niagara Limousines for another amazing experience.

Rachael, the event coordinator, was awesome to work with. She organized it well. The manager was also very accommodating of my needs for my wedding and the pricing was reasonable! Norm, the chauffer, was a fantastic driver - prompt, courteous, helpful and sociable. We couldn't have asked for a better limo service for our wedding. Thank you very much Limos Niagara for helping make our day very memorable and without any hiccups!

On the weekend of June 3rd, I was apart of a group that booked this limo company a month in advance. Leading up to the event, we had paid the deposit and followed up continuously confirming times, dates and locations. Upon the day of the event, we waited outside of our hotel, and about 10 minutes after the time the limo was supposed to arrive, we called head office to ask where our limo was. Rachel said that the driver had a family emergency and confirmed that the driver would be there between 2:45 and 3:00pm. We understood and even discussed perhaps giving the driver an extra tip as we have all had bad days with family emergencies and hoped he was okay. At 3:10pm, the driver had not come. We waited outside of the hotel the whole time, and did not see him. We called Rachel once again, who said that he was in the parking lot and the bell hop sent him away and that the driver was in the falls but heading home. However, the stories did not add up as we were waiting in the very parking lot that the driver said he was in and the bell hop confirmed there was no limo sent away. Another phone call to Rachel, and not only was she refusing to send another driver, or even telling the actual driver to come back, she became quite abrasive with our party. She said that she was having issues and it was not possible to transfer back our deposit... After about 10 phone calls from multiple people in the event - she finally emailed the deposit back. After the chaos of the day, we wanted to talk to the company in person. After going to the listed address, no company existed at this address. Based on all above evidence, I have a hard time trusting the integrity, let alone the legitimacy of this company. I would not recommend this "company" to anyone...except the Business Bureau as a case to investigate.

0 STARS!! USE A DIFFERENT COMPANY!!!!! Very long story short, they did not show up for the Bachelorette party that I had booked (and had plenty of confirmation) a month in advanced! I phoned the day of while we were all outside waiting for our limo and they continuously said they were on their way.... however no one showed up! We got our money back but that is verrryyy besides the point. They are so so so very lucky this was a Bachelorette party and not the wedding (which we obviously booked with a different, reliable company). It seems as though someone has deleted my comment from before....However the ladies who experienced this with me still have their comments up so I am not too worried :) This company will most likely respond to this review with: "Im sorry we dont have your name in our records", as they did the first time I commented. They most definitely do and I am sure they remember me as I was one very very angry customer!

I have used them before and had a great time and again on the weekend. Had an awesome time this past weekend with LIMOSNIAGARA. Limo was AWESOME, service on the phone was great, booking was a breeze. Very professional ! Will be using again. Thanks to you all, see you guys soon!!!!!!!!

It was amazing! Just had a bachelorette party and it was so easy to plan, the cheapest price and our driver Norm was AMAZING!!! Everyone was so nice and organized and we all had a fantastic time. Thank you!!!!

Great service, fantastic driver, fair prices. Had a fantastic wine tasting Saturday with a limo to drive us between the wineries of our choice, and had limo time to continue with the wine tasting between stops. :)

OCT 212023,WEDDING LIMOUSINE WAS GREAT .SHOWED UP EARLY, RED CARPET WAS A NICE TOUCH LONGEST LIMOTRUCK IV EVER SEEN, SPECIAL THANK YOU JOHN FOR MAKEN THIS DAY EXTRA FOR OUR FAMILY,THANKS AGAIN LIMOS NIAGARA , WE WILL USE THIS COMPANY AGAIN. DAVE HUNTER.

Thank you for a fabulous time, we really appreciate the great service from beginning to end. We had a fantastic time!!!!! Thumbs up! Will make contact again.

not friendly, did not book