I am remiss in writing a review for this absolutely wonderful pool service company. My Pentair pump, only a few years old. Would not prime. A plumber friend had replaced some of the PVC pipes and completely screwed up the entire system. ( hey guys, don't make my mistake and hire an expert over a friend!). Anyway, the service tech, Alex, had a good laugh at my friend's usage of plumber black pvc piping and properly replaced those pipes and properly routed the plumbing through the filter. He also removed a pool heater that hadn't worked in a number of years. Alex was absolutely informative about the pool system and how it was supposed to work. Upon his leaving, I promised a review and you know how it is, you get busy and while you think about it, you procrastinate the days away until whoops, you need them again.
Well that's what happened. All of a sudden my pool pump stopped working again. Odd I thought but sent the pool service a note to see if they could come check it today. They were so great, called first thing this Monday morning, and Alex, the service tech, promptly came to check the pump this morning. He laughed and said it was going to be easy to fix!
The "easy" fix was because I had turned on the pump's "external" control sensor! So despite Alex having shown me previously, he again patiently went through how to operate the pump with me and how that external control sensor for the pump had been initiated by me. While being a little embarrassed about not learning it earlier, Alex was extremely kind and understanding. I appreciated his sense of humor
Based on my personsl experience with these nice young men; Eddie Ruiz, the owner, and his expert pool tecnician, Alex, should you need pool maintenance service, these are the one's to call!