I felt completely taken advantage of! After being with my sister and her children, who had lice, I started feeling itchy and panicked. I called Lice in Sight for help. Silvia and another woman came to my house and told me I had lice eggs (nits). I trusted them, they treated me, and charged me over $550. Luckily, I had saved what Silvia said were nits on a napkin. I Googled it and started to have doubts. I went to a lice clinic Live mamas for a second opinion, and they confirmed that they were NOT nits. They were just buildup from my hair products. I paid over $550 for a "treatment" I didn't need! I called Silvia to ask for an explanation, but she couldn't give me one and refused to give me a refund. I feel cheated and overcharged at a vulnerable time! I was robbed!