I’m writing this review because Todd at Liberty Heating and Cooling has demonstrated exceptional integrity and honesty.
I’ve been having problems with my gas furnace. I called three different companies, all with the “pink trucks” (which I later learned are owned by the same parent company). The problem was that the burner would ignite and then shut off almost immediately. I had the flame sensor cleaned or replaced more times than I can count, along with other components. Every time, I was told I needed a new furnace, with replacement estimates ranging from $6,500 to $8,500.
I contacted Liberty Heating and Cooling for a replacement quote and explained the situation. Todd’s first response was that these units aren’t that complicated. He was happy to quote a replacement at around $4,000, but he pointed out that parts were still available for my existing furnace and suggested we see if it could be repaired first.
As it turned out, all it needed was a new control board, costing about $400.
Because the problem was intermittent, it took some extra time to diagnose. Todd took the time to do the job right rather than push an expensive replacement I didn’t need. That kind of honesty is hard to find these days.
I HIGHLY recommend Liberty Heating and Cooling for their integrity, professionalism, fair pricing, and, above all, their honesty. If you want someone who will take the time to find the actual problem instead of immediately trying to sell you a new system, give Todd a call!