After a scheduling problem with another company, we called Lexington Appliance a repair. Colin showed up exactly when scheduled, was knowledgeable, and ran multiple tests on our oven. The other company had determined we needed a new circuit board that was going to cost a little over $500. Colin was able to figure out that it was the locking mechanism creating the issue, which saved us a lot of money and time. I hope I don't have trouble with anymore appliances, but if I do, I know who to call next time..