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Le's Nails & Spa

  • Nail Salon in Gambrills
  • Open now
  • 4.4
    (834)
Le's Nails & Spa
Reviews
4.4 out of 5
(834 reviews)
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Christine D. Galvez
2 months ago
My first time here, the ambiance was calm, music not blasting so loud, the ceilings are vaulted so I did not smell heavy acetone/nail polish fumes, and front desk staff very helpful and friendly. My nail tech was Jade, she was kind, warm, and cleaned my nails and toes thoroughly. I love my nails super short and she was able to cut them down without it hurting. ☺️I had gel mani, pedi was a paraffin foot spa with callus treatment, price was good $92 for everything and they had 5% military discount. They also give you a little cute snack board! Jade mentioned they are a bit busy during the weekend, but can accommodate. I will definitely be coming back during the week. I love peaceful ☺️ relaxing environment.
Robin Vincent
6 months ago
The best manicure and pedicure I’ve ever had ! John was AMAZING ! The space is very clean. There is a very relaxing atmosphere. I was offered grapes and a bottle of water. Very easy to make an appt and they send reminder texts !
Crystal Burt
2 months ago
I recently booked a gel manicure and regular pedicure with Jade at Le’s Nails & Spa. I chose black for both my nails and toes, with a gel finish on my hands. To start on a positive note, Jade did a fantastic job on my pedicure and she truly does great nail art. My toes looked amazing. However, I had ongoing issues with my gel manicure. I got my nails done on a Wednesday night, and later that same night the polish started chipping. I initially assumed it was my fault, possibly from prepping dinner. I called the next morning and scheduled an appointment to have them fixed. I went back on Thursday, paid to have them redone, and tipped again — no problem, because I believed I had caused the issue. Unfortunately, by Friday night, the polish began chipping again and completely popped off several nails. I hadn’t done anything strenuous with my hands. I called Saturday morning, and the front desk receptionist informed me that several other customers who chose black had been experiencing the same issue. He advised that I would need to speak directly with Jade to schedule a fix. When Jade returned my call, she repeatedly told me she “couldn’t put black polish on my fingers,” but never initially mentioned that there had been known issues with the black polish. I only learned that after speaking with the receptionist. She offered me a discount to fix them, but I had already paid twice — and tipped twice — under the impression that the problem was something I had done. At that point, I didn’t feel I should have to pay again for an issue that clearly wasn’t my fault. When I returned to the salon, Jade’s attitude felt cold and unapologetic. There was no acknowledgment of the inconvenience, despite the fact that I live 30 minutes away and had already made two extra trips back. I only needed six nails fixed, and it didn’t feel like my situation was treated as a priority. In the end, she did fix them without charging me — which I appreciated, because I would not have paid again. But overall, I left disappointed. If the issue with the black polish had been communicated honestly from the beginning, this entire situation could have been handled very differently. Accountability and customer care matter, and unfortunately, this experience fell short
Gaby Haubenstricker
5 months ago
John took the best care of me today! I had been to another salon 4 days prior and had a bad experience. He took the time to educate me on what happened to my nails and took extra care with my manicure. My nails look amazing, and definitely will be back!
TJ
2 months ago
I would not recommend this place to anyone! I think it is under new management now, much different (not in a good way!) than when I first started going here about 3 years ago. I had an appointment the other day and I was 13 minutes late and they refused to do my nails. Mind you, I had been going to this place for over 3 years, and have waited more than 15 minutes past my appointment time for a technician to get started on me countless times!! But because I was 13 minutes late, they refused to take me! And they were taking walkins! So, if you are taking walkins, how is it that no one was available to do my nails, why not, at the least, treat me like a walkin and put me with the next available technician? Doesn't make sense that I couldn'tget my nails done! I travel all the way from Southern Maryland to Crofton to do mother/daughter nail day with my mom and sister and couldn't believe that they refused me because I was a few minutes late. They have lost 3 customers because of this! We will never go to this salon again! I will try one of these two salon that another dissatisfied customer left in her review: I would recommend Bliss or Avalon nails as they provide they same service at a cheaper price.
Adriana Gladis Aguilar
5 months ago
Loved this place, excellent atmosphere, everyone is so kind and attentive. The prices are very reasonable and they do an amazing job. Definitely recommend getting your nails done here 🙂‍↕️
D Q
5 months ago
This is my first time visiting and I love my birthday nails! Tina did a fantastic job, giving me exactly what I asked for. She was patient and really kind. She also did my eyebrows and did a beautiful job. I will be back again and again!
Sweet Pea 23 Productions
2 months ago
I had the herbal detox pedicure and Henry was amazing. I enjoyed my time at this spa.
D. M. Soares
a month ago
My mom and I came in as walk-ins and I was serviced by Henry. He was awesome! Very engaged and interested in making the mani/pedi experience enjoyable. Glad we dropped in and will be back.
MoNaE sEbAsTiAn
3 months ago
The place is amazing!!!! Henry gave me an amazing pedicure, he was attentive and listened to my needs. Working on my feet all day and to come here as a walk in, it was refreshing. They also were super clean and offered refreshments. Definitely will be coming back, great experience, and very professional. Thank you Allure Nails
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