I firmly believe 90% of these reviews are fake! This was a terrible experience! They were an hour late. The head of the team called and said the truck had a dead battery. HOURS later the owner called and the light drizzle was the excuse.?? The four movers we VERY VERY slow, over wrapping most things, like the couches. They don't need plastic, blankets and MORE plastic! We saw a lot of standing around in the truck waiting.... for what I don't know. Later when they found out we would not pay double what I was quoted, they started wrapping things too little. They purposely brought my two drawer file cabinets in upside down, dumped a wardrobe box on the floor of my closet and now I find a whole small box of irreplaceable collectables that I personally wrapped very carefully are mostly broken. Of course the owner says I wasn't clear about what I had. His one question was, "how many bedrooms". I told him, I had patio furniture and we needed to stop at storage, which they didn't do. First and only experience with a moving company. Should have used the company that called me and said "that's not right, you need more guys and another truck." Boy, was he right!