Lashes by Rita

**Edit** The only time I have ever called Rita was the day I booked my first appointment. The claim that I yelled at her is completely fabricated because I never picked up my phone to call or answer her calls. Her need to flat out lie about the experience just solidifies my decision that this is not someone worth doing business with. I did, however, text her around 8 or 8:30 at night when I told her I wanted to cancel. Her decision to call me twice right after and then text me in return was her own. It was not "late at night." I debated leaving 2 or 3 stars but the more I thought about my experience, the less I felt good about it. I went here 3 times. The first time, I thought the lashes irritated my eyes because my eyes were sensitive. I noticed scratchy bulbs on the end of my lash extensions and asked if it was because of the volume lashes. She said no, but never really explained, so I researched. The “bulbs” were excess glue used on premade volume lashes. I went for a fill at another location today and my new tech immediately called her next appointment to ask if she could come later because I needed a full removal and new set, not a fill. And she didn’t charge me for the removal because they were so bad. I asked her what my old lashes were made of and she said they were some kind of synthetic material. I didn’t tell her that Rita assured me they were high quality mink and silk. Now that I HAVE high quality, hand made, mink-like volume lashes, I know what I was missing. Also, I noticed a sty starting on my eye after my first fill. Then I read a review about her hygiene and noted that she went from one appointment, took their payment, then took me back, never washed her hands, played with her phone, and then touched my eyes without ever washing in between. Lastly, she never accepted my Groupon, claiming she had an issue with them. When I reached out to groupon for a credits she told them she would accept it, so they refused to refund it until I sent a screenshot of our text convo showing she would not. You can see from the pics how much adhesive she used, and I asked other lash techs who I know personally and also through a Reddit thread how these lashes looked. They said it looks like she glues them to your lids, does not isolate, and uses cheap, “ardell” premade lashes. 0/10 will not recommend.

Rita was great! I found her on Groupon as I am just here on vacation. She was so nice and did an amazing job! Wish I lived here to become an actual client. I would recommend her 100x over.